Positive Customer Feedback for Matthew James Removals and Storage Limited
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Positive Customer Feedback for Matthew James Removals and Storage Limited

Matthew James Removals and Storage Limited received overwhelmingly positive feedback from customers, highlighting excellent communication, professionalism, efficiency, and careful handling of belongings during international moves. Customers praised the company's support, responsiveness, and ability to turn challenging situations into positive experiences. Some mentioned minor issues, but overall, the service was highly recommended for its reliability and customer-centric approach.

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  • Customer Service Executives
  • Business Analysts
  • Operations Managers
  • Logistics Coordinators

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Excellent service, highly recommended

    Excellent service from the very beginning to the end, fast, efficient and courteous staff. Highly recommended.

    Sentiment
    • Positive
    Content
    • Professionalism and Efficiency
    Apr 11, 2024
  • Through the entire process I felt…

    Through the entire process I felt reassured the planning and service was meticulous

    Sentiment
    • Positive
    Content
    • Professionalism and Efficiency
    Apr 09, 2024
  • Removers both ends were excellent and…

    Removers both ends were excellent and whole process very professional.

    Sentiment
    • Positive
    Content
    • Professionalism and Efficiency
    Mar 11, 2024
  • Excellent service

    Excellent service - on time in fact called to be early and well priced.Wont hesitate to use them again.

    Sentiment
    • Positive
    Content
    • Reliability and Timeliness
    Mar 11, 2024
  • Friendly and very helpful staff

    Friendly and very helpful staff, both from administration to those collecting and delivery the furniture.

    Sentiment
    • Positive
    Content
    • Staff Friendliness
    Feb 28, 2024
  • From survey to actual move staff…

    From survey to actual move staff involved couldn’t be any more helpful and considerate.

    Sentiment
    • Positive
    Content
    • Professionalism and Efficiency
    Feb 26, 2024
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Sentiment Analysis (of 30 reviews)
96 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Matthew James Removals and Storage Limited  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Customer Service Executives, Business Analysts, Operations Managers, Logistics Coordinators to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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