Washington Marriott at Metro Center: Location and Service Feedback
Unlock Insights: Marriott Metro Center Feedback Report
๎775 12th St NW, Washington, DC 20005, United States
Mixed reviews for the Washington Marriott at Metro Center. Guests praise location and friendly staff but raise concerns about room maintenance, customer service, and noise levels. Highlights include convenient Metro access, cleanliness, and ongoing renovations.
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The valet was very convenient and reasonably priced. Keon was incredibly helpful and professional. Kind and helpful. Made having my car available on time and ready to go. Thanks Keon. Keep up the great work.
Sentiment
Positive
Content
Parking and Valet Service
Large rooms and quiet hotel. Service was very nice. It was only 10-15 minutes from the airport. There was a cute little spray to use on your pillow to help you sleep.
Sentiment
Positive
Content
Room Cleanliness and Comfort
It actually was a nice hotel, we enjoyed the rooms and the service. We did go to the hotel reservation for a moment.
Sentiment
Positive
Content
Room Cleanliness and Comfort
As a current front desk employee for Marriott, the service here was absolutely fantastic. The AM shift at the front desk went absolutely above and beyond to make my stay the best possible. I will definitely be back, as Iโm in the Washington DC area often.
Sentiment
Positive
Content
Hotel Service and Staff Excellence
Good hotel in a central location in downtown DC. Rooms were a little dated but still well equipped, and the fitness centre was also excellent.That said, depending on your needs location-wise, the Courtyard by Marriott at the Convention centre has newer and better facilities.
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