Mama Shelter London Shoreditch: Varied Guest Experiences Highlighted
Unlock Insights: Mama Shelter London Shoreditch Guest Feedback Analysis

Mama Shelter London Shoreditch: Varied Guest Experiences Highlighted

437 Hackney Rd, London E2 8PP, United Kingdom

Mixed reviews for Mama Shelter London Shoreditch. Guests praise the friendly staff, cleanliness, and food quality, but some raise concerns about room comfort, billing issues, and noise disturbance. Positive highlights include helpful staff members, tasty breakfast, and unique decor, while negative aspects involve uncomfortable bedding, communication mishaps, and loud surroundings. Overall, the hotel offers chic accommodations at an affordable price but falls short in some essential aspects, leading to a varied guest experience.

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Si vous voulez que votre passeport disparaisse dans votre chambre et ĂȘtre obligĂ© de faire des dĂ©marches administratives pour rentrer chez vous alors c'est le bon hĂŽtel.

    Sentiment
    • Negative
    Content
    • Inconsistent Experience and Quality

  • Very nice hotel, good food. Sabid, our waiter was very helpful and nice.Rooms: Beautiful room, but in the basement with a small skylight.

    Sentiment
    • Positive
    Content
    • Food Quality and Dining Experience

  • What a beautiful place . I loved the whole set up . Very different from conventional hotels . I would go again and recommend it to family and friends

    Sentiment
    • Positive
    Content
    • Room Amenities and Facilities

  • Had brunch here for a birthday and it was a wholesome vibe. The food was nice, we received great service and we weren’t pressured to leave at any point. They also provided a cute birthday message brownie to the birthday girl.

    Sentiment
    • Positive
    Content
    • Food Quality and Dining Experience

  • Very quirky hotel. Clean. Breakfast plentiful and tasty. Ate 1 evening meal here during 3 nights stay. Good range of options on menu, delicious food.

    Sentiment
    • Positive
    Content
    • Food Quality and Dining Experience

  • Came here for brunch and have to say that the food was very below average - extremely flavourless and dry and wouldn’t take it off the bill when we wanted to send back

    Sentiment
    • Negative
    Content
    • Food Quality and Dining Experience
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Sentiment Analysis (of 30 reviews)
20 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Mama Shelter London Shoreditch based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Representatives, Marketing Professionals, Travel Agents, Hospitality Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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