Makwa Finance is praised for its quick and helpful service, with customers appreciating fast funding, easy application processes, and friendly staff. However, some users faced delays in funding and high interest rates. Overall, the company is commended for being there in times of need, despite some negative experiences with customer service and loan terms.
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Great service. I was approved in a few minutes regarded my low credit score.
Sentiment
Positive
Content
Positive Experience
Apr 23, 2024
Loans made easy. The girl that helped me was nice and…
The girl that helped me was nice and helpful. I have no complaints about my experience. This is the first time I have received a loan with Makwa Finance
Sentiment
Positive
Content
Helpful Customer Service
Apr 15, 2024
Easy to work with
Easy to work with. Clear and transparent business and quick actions
Sentiment
Positive
Content
Smooth Application Process
Apr 06, 2024
My representative or agent was very…
My representative or agent was very nice in helping me process my loan!
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What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Makwa Finance based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Service Managers, Marketing Professionals, Product Managers, Business Strategists to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Overview
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Content Analysis (1/2)
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SWOT Analysis
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Identify core strengths, weaknesses, opportunities, and threats to facilitate a realistic, fact-based, data-driven assessment of an organization.
Understanding popular phrases provides insights into how you connect with your customers. Unlock popular phrases filter and benefit all these features that come with purchasing this report:
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Right now, you’re only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Right now, you’re only viewing analysis of 30 reviews. Buy this report and benefit all these features below that come with the purchase:
Right now, you’re only viewing analysis of 30 reviews. Purchase this report and benefit all these features below:
Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
Right now, you're only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Summaries
SWOT Analysis
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