Positive Feedback for Longbridge Financial, LLC's Professionalism and Knowledgeable Loan Officers
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Positive Feedback for Longbridge Financial, LLC's Professionalism and Knowledgeable Loan Officers

Unlock Insights: Longbridge Financial Customer Feedback Report

Longbridge Financial, LLC receives positive feedback for their knowledgeable and professional loan officers, particularly George Blackmore and Steven Schwab. Clients appreciate the thorough guidance and clear communication throughout the reverse mortgage process. However, there are some mentions of communication challenges and document requests causing delays. Overall, Longbridge is praised for providing easy-to-understand information and facilitating smooth transactions. Carol Lynne Giery and Jeff Goss are highlighted for their exceptional service and dedication to helping clients understand reverse mortgages.

Source: Trustpilot Reviews of Longbridge Financial, LLC 

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Customer Feedback Analysis of Longbridge Financial, LLC 

Explore our analysis on Longbridge Financial's customer feedback, focusing on loan officer professionalism and service excellence.

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Custom Date - Dec 21, 2024
Popular Phrases (limited preview)
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  • Carol Lynne Giery was excellent…

    Carol Lynne Giery was excellent advising us on our needs. Super professional and very congenial. She is your best asset as an advisor.

    Sentiment
    • Positive
    Content
    • Professionalism and Knowledge
    Apr 24, 2024
  • George Blackmore

    George Blackmore was extremely knowledgeable and about the process and helped me through it all. Thank you.

    Sentiment
    • Positive
    Content
    • Professionalism and Knowledge
    Apr 02, 2024
  • You won't be disappointed. Great company!

    Overall a great company that has been both a godsend and relatively easy to navigate thanks to the knowledgeable and professional people that they employ. Thanks for making our retirement so much easier to enjoy!

    Sentiment
    • Positive
    Content
    • Professionalism and Knowledge
    Mar 22, 2024
  • Jane Hammond and Jeanmarie Bostick made…

    Jane Hammond and Jeanmarie Bostick made the whole process very easy. They explained things very well. They are the best at what they do. Please tell them how much we appreciate them. Larry and Joanna Turner

    Sentiment
    • Positive
    Content
    • Customer Service Praise
    Mar 15, 2024
  • My experience with longbidge was a great experience

    My experience with longbidge was a pleasure. My best experience was with Saher Bawany .She was with me all the way. She made it a pleasure.

    Sentiment
    • Positive
    Content
    • Customer Service Praise
    Feb 29, 2024
  • George Blackmore…

    George Blackmore made this experience easy and comfortable. He had all the answers I needed to complete the application and begin the process. George is very professional and excellent with his follow ups.

    Sentiment
    • Positive
    Content
    • Professionalism and Knowledge
    Feb 15, 2024
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Sentiment Analysis (limited preview)
90 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Longbridge Financial, LLC  based on online reviews collected from Trustpilot. The analysis helps Mortgage Brokers, Financial Advisors, Customer Service Managers, Marketing Professionals, Product Development Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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