Mixed Reviews for L'Occitane Cleansing Foams and Precious Creams
Unlock Insights: L'Occitane Customer Feedback Analysis

Mixed Reviews for L'Occitane Cleansing Foams and Precious Creams

The reviews for L'Occitane Cleansing Foams and Precious Creams reveal a mixed reception among users. Many praise the products for their light texture, pleasant scent, and effectiveness in improving skin condition, particularly for mature skin. Users appreciate the hydrating properties and skin feel after use. However, some customers express concerns about packaging integrity and potential product authenticity. A few reviews highlight dissatisfaction with the scent or efficacy compared to other brands. Delivery issues were noted as well, impacting customer satisfaction. Overall, while many find the products beneficial, there are significant concerns that could affect future purchases.

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Custom Date - Oct 25, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Worried whether or not the cream is ok and not tarnished as there wasn’t a silver seal when I took the lid off … it’s expensive and I bought two jars so I’ll be upset if it’s not genuine..

    Sentiment
    • Positive
    Content
    • Packaging Concerns
    Sep 10, 2024

  • I was excited to try this and hoped it would smell like honey. Sincerely hoping this would be a clean product given the Brand. Super disappointed and not sure I can even continue using since I feel the product might be FAKE. If not fake, then seriously gross that this smells so chemical laden and I am not hopeful for the efficacy of ingredients.

    Sentiment
    • Negative
    Content
    • Ingredients Quality
    Aug 15, 2024

  • This cleanser is light, foams, has light smell that disappears. It leaves my face feeling fresh and clean without feeling stripped. As with all L’Occitane products, it is worth the money and lasts for ages.

    Sentiment
    • Positive
    Content
    • Skin Feel and Texture
    Jul 27, 2024

  • Wonderdul stuff. Cleared up my dry skin and red spots. Smells nice too.

    Sentiment
    • Positive
    Content
    • User Satisfaction
    Jul 22, 2024
  • Smell

    I was expecting immortele smell, but it Just smell Like nothing special. For now i dont see any changes.

    Sentiment
    • Positive
    Content
    • Fragrance Expectations
    Oct 22, 2023
  • Preis-Leistung stimmt für mich

    Ich benutze diese Augencreme schon sehr lange und bin sehr zufrieden damit - gerade bei Frauen ab einem gewissen Alter (30 +) sollte man die Haut etwas anders und intensiver pflegen. Benutze sie morgens und abends

    Sentiment
    • Positive
    Content
    • User Satisfaction
    Jun 11, 2018
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Sentiment Analysis (of 30 reviews)
50 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for L'occitane Cleansing Foams and Precious Creams based on online reviews collected from Amazon. The analysis helps Product Managers, Brand Strategists, Marketing Professionals, Customer Experience Analysts, Beauty Industry Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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