Leonardo Royal Hotel in The Hague: Clean, Friendly Staff, and Convenient Location
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Leonardo Royal Hotel in The Hague: Clean, Friendly Staff, and Convenient Location

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Van Stolkweg 1, 2585 JL, The Hague The Netherlands

A summary of 30 reviews for the Leonardo Royal Hotel in The Hague. The reviews mention the hotel's cleanliness, friendly staff, good facilities, and convenient location. Some reviewers noted issues with noise, maintenance, and communication. Overall, the hotel is recommended with positive remarks about the rooms, breakfast, and spa.

Source: Tripadvisor Reviews of Leonardo Royal Hotel Den Haag Promenade

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Customer Feedback Analysis of Leonardo Royal Hotel Den Haag Promenade

In-depth analysis of Leonardo Royal Hotel Den Haag Promenade based on customer reviews. Get insights on cleanliness, staff, and more.

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Custom Date - May 18, 2025
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  • Unfortunately not as marketed

    Unfortunately the rooms are excessively loud with no sound proofing, no mini bar, sounds of piping and seemed to have problems with both balcony doors and telephones which required a room change! All in less than 24 hours.

    Sentiment
    • Negative
    Content
    • Room Quality
    Nov 01, 2023
  • Nice hotel and an excellent spa / gym.

    Friendly check-in. Stayed with my family. Rooms were clean and well furnished. Excellent pool, gym and spa. Excellent breakfast - lots of choice. The only downside was the noise from the busy road. We would recommend and return in the future

    Sentiment
    • Positive
    Content
    • Facilities
    Oct 01, 2023
  • Stylish hotel with great gym and spa facilities

    Nice hotel in a quiet location, conveniently located near the world forum on the outskirts of The Hague city center and near the Scheveningen beach. Modern and stylish design, a very well-equipped gym and spa including pool, and friendly professional staff.

    Sentiment
    • Positive
    Content
    • Location
    Aug 01, 2023
  • Clean, comfortable and well located although not in the city center

    The hotel is well located, although not in the city center, but very close to the tram that goes there every 10 minutes. The hotel is clean and comfortable, and the staff is courteous, however the hotel has a bit of an old-fashioned vibe.

    Sentiment
    • Positive
    Content
    • Location
    Jun 01, 2023
  • Good all round

    The hotel itself was well located for the centre and beaches. The staff were very friendly and the hotel was clean. We had a number of maintenance issues which were unfortunate, bathroom light kept tripping no remote control in room. Kettle needed replacing. Frustrating but rectified promptly

    Sentiment
    • Positive
    Content
    • Cleanliness
    May 01, 2023
  • Very disappointing

    Terrible service,Bad management. Rooms not cleaned properly . AC not cooling. Breakfast pretty basic. During Corona times the facilities cannot be used. Overall not recommended. Not at all 4 star . Would rate 3 star.

    Sentiment
    • Negative
    Content
    • Facilities
    Jul 01, 2020
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60 Net Promoter
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  • This page displays purchase options and a preview of the customer feedback analysis report for Leonardo Royal Hotel Den Haag Promenade based on online reviews collected from Tripadvisor. The analysis helps Hotel Managers, Customer Service Trainers, Travel Consultants, Marketing Professionals, Quality Assurance Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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