Lashify: Product Quality Praised, Criticisms Include Allergic Reactions & Website Issues
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Lashify: Product Quality Praised, Criticisms Include Allergic Reactions & Website Issues

Unlock Insights: Lashify Customer Feedback Report

Lashify receives a mix of reviews, with customers praising the product's quality and longevity while criticizing issues like allergic reactions, customer service, and website functionality. Positive aspects highlighted include the innovative underlash system, ease of use, and customer support. However, negative feedback mentions problems like lashes falling off, allergic reactions, and difficulties with the website. Some customers appreciate the founder's passion and originality, while others raise concerns about the pricing, membership, and customer service quality. Overall, Lashify's unique product concept, diverse lash styles, and affordability stand out, but challenges with customer service, website functionality, and product longevity are notable points of improvement.

Source: Trustpilot Reviews of Lashify 

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Customer Feedback Analysis of Lashify 

In-depth analysis of Lashify customer feedback covering product quality, service, and user experience.

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Custom Date - Dec 21, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Love love love

    Love love love. Stopped getting lash extensions. So much faster, easier and healthier for my lashes. However at the beginning it took me a few attempts to get it right which is off putting due to the cost of lashes. But absolutely worth it.

    Sentiment
    • Positive
    Content
    • Product Quality and Performance
    Feb 07, 2024
  • Good product but I’ve been overcharged…

    Good product but I’ve been overcharged for my subscription for the past two years, being invoiced in usd and charged same figure in gbp. Stopped replying to my emails when I advised. Won’t be ordering again

    Sentiment
    • Negative
    Content
    • Pricing and Membership
    Oct 05, 2023
  • Game changer

    Lashify was the best thing that’s ever happened to me (beauty wise). Used to be a devoted lash extension girly but love the flexibility, customisation and ease of DIY lash extensions! Get it!!

    Sentiment
    • Positive
    Content
    • Product Quality and Performance
    Sep 05, 2023
  • I won't ever go back to extensions or…

    I won't ever go back to extensions or mascara. This is an amazing system that takes some practice to get placement correct and longevity built. But it is so worth it. Lashify makes me feel pretty.

    Sentiment
    • Positive
    Content
    • Product Quality and Performance
    Sep 04, 2023
  • Best thing I’ve done for myself

    The product is amazing. It’s the single best thing I’ve done for myself and in three years of using Lashify I’ve never had a problem or regret.

    Sentiment
    • Positive
    Content
    • Product Quality and Performance
    Sep 04, 2023
  • Lashify terrible for your lashes

    Lashify, broke all my natural lashes! Don't waste your time money and natural lashes.

    Sentiment
    • Negative
    Content
    • Allergic Reactions and Sensitivity
    Jul 23, 2023
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Sentiment Analysis (limited preview)
-3 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Lashify  based on online reviews collected from Trustpilot. The analysis helps Marketing Professionals, Product Managers, Customer Service Managers, Beauty Industry Analysts, Retail Buyers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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