Corsair: Mixed Customer Reviews Highlighting Product Quality, Support Issues, and Software Problems
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Corsair: Mixed Customer Reviews Highlighting Product Quality, Support Issues, and Software Problems

Mixed reviews for Corsair with customers highlighting issues with products, customer service, and software. Complaints range from quality degradation, poor support, defective products, long wait times, high prices, and unhelpful responses.

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Custom Date - May 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Billige Qualität - mieser Support

    Qualitätssicherung mittlerweile letztklassig. Support braucht 10 Tage um zu antworten und hat dann selbst keine fachliche Kompetenz. Mittlerweile eine überteuerte "Billigmarke".

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Apr 23, 2024
  • Rushed into a March Spring offer

    UK Amazon----- site ------Corsair for MP600 PRO NH 2TB ssdWhen double checking I discovered that I would not receive it till April 27. Still no indication of any movement-ie shipped from the company or Amazon. Amazon did not seem to know where from or when. Maybe this is a sign of the times.Updated expected18 april

    Sentiment
    • None
    Content
    • Shipping and Delivery Issues
    Apr 03, 2024
  • Bonne expérience !

    Bonne expérience !Une commande directe sur le site qui s'est bien déroulé avec succès. Malheureusement mes barrettes de RAM avaient un défaut de fabrication donc une demande de retour a été faites. L'échange a été fait sans problème. Si je dois trouver un point négatif c'est que la communication doit être faite en anglais et qui peut être assez long.

    Sentiment
    • Positive
    Content
    • Product Warranty and Replacement
    Mar 10, 2024
  • Great products let down by bad support

    Great products let down by bad support. You need to teach your staff that some RTX 4090s need a 600w tdp power lead and the one that comes supplied is not fit for purpose. I have given up after 2 weeks trying to explain this to the person dealing with my support request and am now just going to buy the correct lead.

    Sentiment
    • None
    Content
    • Compatibility and Support for Components
    Feb 29, 2024
  • Things got even worse!

    Things got even worse! I'm still waiting for a reply on my RMA request. They don't even bother to reply. We should process a bulk lawsuit against the Corsair.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Jan 25, 2024
  • One thing you should know before buying…

    One thing you should know before buying a Corsair headset...once you've installed Icue on your PC the problems will start and you won't be able to remove the program because it's grayed out so you can't click on it..the only program I could find to remove it was called Revo ...you have been warned?

    Sentiment
    • Negative
    Content
    • Software Troubleshooting
    Jan 23, 2024
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Sentiment Analysis (of 30 reviews)
-60 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Corsair  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Support Managers, Quality Assurance Specialists, Marketing Analysts, Retail Purchasing Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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