Challenges and Frustrations in KOMO News Mobile App Usage
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Challenges and Frustrations in KOMO News Mobile App Usage

Users of the KOMO News Mobile app are expressing frustration due to various issues such as slow performance, lack of landscape mode support for iPads, outdated news, overheating phones, and missing features like dark mode. Many reviewers also highlighted difficulties with navigation, article loading, and design flaws. Some users have even encountered problems with the app not opening on certain Apple devices. Overall, there is a significant demand for improvements in functionality, performance, and content updates to enhance the user experience.

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  • Product Managers
  • User Experience Designers
  • Digital Content Strategists
  • Media & News Publishers

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Custom Date - Nov 02, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Not a fan of the redesign

    Not liking the new design after giving it multiple weeks. Tap targets are very sensitive while scrolling it’s easy to accidentally open articles and I really really miss dark mode.

    Sentiment
    • Negative
    Content
    • Dark Mode Request
    Dec 23, 2022
  • Won’t open

    Same issue. Opens and goes right back to the home screen.

    Sentiment
    • Negative
    Content
    • App Performance Issues
    Dec 08, 2022
  • App wont open

    Was having no problem with app. Then suddenly when click icon. Goes right back to home page what happened with app. Ch 5 and 7 are fine

    Sentiment
    • Negative
    Content
    • App Performance Issues
    Dec 01, 2022
  • Unhappy!

    Why doesn’t this app update the news daily? It’s Tuesday & it’s still on Saturday’s news!

    Sentiment
    • Negative
    Content
    • Outdated News Updates
    Nov 08, 2022
  • Not up to date news

    Komo often times goes days without updating the news on the app. News feeds should be dependable - Komo News is not.

    Sentiment
    • None
    Content
    • Outdated News Updates
    Oct 16, 2022
  • Very slow to open

    Only app on my iphone that opens so slowly. Faster to just use internet.

    Sentiment
    • Negative
    Content
    • App Performance Issues
    Jan 03, 2021
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Sentiment Analysis (of 30 reviews)
-80 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for KOMO News Mobile based on online reviews collected from App Store. The analysis helps Mobile App Developers, Product Managers, User Experience Designers, Digital Content Strategists, Media & News Publishers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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