Mixed Reviews: Comfortable Outdoor Gear with Delivery Concerns
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Mixed Reviews: Comfortable Outdoor Gear with Delivery Concerns

KILOS GEAR receives mixed reviews on Trustpilot. Customers praise the comfort and quality of products like the sleeping mats and chairs. However, some express concerns about delivery times, communication, and potential drop-shipping practices. Positive feedback highlights the durability, ease of use, and compactness of items, making them suitable for camping and outdoor activities. The brand's customer service responsiveness varies, with instances of delayed orders but satisfactory resolutions. Overall, the company's products offer practical solutions for camping needs, with particular emphasis on lightweight and comfortable designs.

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  • Outdoor Retail Buyers
  • Customer Experience Analysts

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Custom Date - May 25, 2024
Featured Content
  • Quick and easy delivery with frequent…

    Quick and easy delivery with frequent updates via Track and Trace. within a week from China

    Sentiment
    • Positive
    Content
    • Delivery and Shipping Experience
    Apr 19, 2024
  • The chair is amazing

    The chair is amazing, great quality, looks great and comfortable. Worth buying the foot stool with it.

    Sentiment
    • Positive
    Content
    • Comfort and Quality
    Apr 06, 2024
  • Excellent mattresses

    Excellent, compacted lightweight mattresses. Recommended

    Sentiment
    • Positive
    Content
    • Comfort and Quality
    Mar 30, 2024
  • Awesome products even if it’s made in…

    Awesome products even if it’s made in china like 90% of all products , shipping from china but on time .

    Sentiment
    • Positive
    Content
    • Value for Money
    Feb 21, 2024
  • Compact

    Compact, lightweight but sturdy. Just a bit small for the price but the size is just right for travel needs.

    Sentiment
    • Positive
    Content
    • Product Accuracy and Descriptions
    Feb 21, 2024
  • Perfect for our needs

    Perfect for our needs. A comfortable camping chair that doesn’t take up too much space in the car.

    Sentiment
    • Positive
    Content
    • Comfort and Quality
    Feb 11, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
88 Net Promoter
Score
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for KILOS GEAR  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Market Researchers, E-commerce Managers, Outdoor Retail Buyers, Customer Experience Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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