Mixed Reviews for KIBSONS Grocery Shopping App
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Mixed Reviews for KIBSONS Grocery Shopping App

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Mixed reviews for KIBSONS Grocery Shopping app, with users praising the quality of products and prompt deliveries but expressing concerns about app glitches, delayed orders, and lack of stock availability. Some appreciate the user-friendly interface and variety of options, while others highlight issues like billing errors and difficulties in adding items to the basket. Suggestions for improvement include better customer service communication and addressing technical issues to enhance overall user experience.

Source: App Store Reviews of KIBSONS Grocery Shopping

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Customer Feedback Analysis of KIBSONS Grocery Shopping

Insightful analysis of KIBSONS Grocery App reviews covering product quality, app functionality, and customer service.

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Custom Date - Dec 26, 2024
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  • Decline in all areas

    Sadly this service isn’t what it used to be. Their partnership with Sainsbury’s used to be my big pull towards using them but they never seem to have anything in stock nowadays. The express service has never been on time. Some products you have to purchase by weight even if you only need 1 which results in surplus to requirements and waist of food. Really annoys me as I used to love using this app.

    Sentiment
    • Negative
    Content
    • Shopping Experience
    Apr 28, 2024
  • Exceptional!!

    Exceptional in all, quality, timing, packaging, delivery. And a great user friendly app.

    Sentiment
    • Positive
    Content
    • Customer Service
    Mar 23, 2024
  • Kibsons is the hero !!

    Excellent quality , Very quick delivery , variety of fresh veggies in UAE = Kibsons👏

    Sentiment
    • Positive
    Content
    • Product Quality
    Mar 20, 2024
  • One of my favorite brands

    Kibsons is great. High quality products and great service.

    Sentiment
    • Positive
    Content
    • Product Quality
    Mar 18, 2024
  • Love the service

    Always prompt delivery and good quality items

    Sentiment
    • Positive
    Content
    • Product Quality
    Feb 19, 2024
  • Great app

    Easy to use, quick, variety of option I can’t find anywhere else

    Sentiment
    • Positive
    Content
    • Shopping Experience
    Dec 12, 2023
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50 Net Promoter
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  • This page displays purchase options and a preview of the customer feedback analysis report for KIBSONS Grocery Shopping based on online reviews collected from App Store. The analysis helps Retail Managers, E-commerce Strategists, Product Managers, Customer Experience Analysts, Digital Marketers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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