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Kaspi.kz App Reviews: Mixed Feedback on Usability and Features
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Kaspi.kz App Reviews: Mixed Feedback on Usability and Features

Unlock Insights: Kaspi.kz App User Feedback Report

The reviews for the Kaspi.kz super application indicate a mixed user experience. Many users praise its convenience and reliability, highlighting it as a leading app in Kazakhstan. However, there are significant complaints regarding the shopping experience, particularly related to search functionality, product availability, and customer service. Users have expressed frustration with the lack of filters and options in the store, noting difficulties in finding specific products. Other concerns include slow processing times for returns and updates, as well as a lack of multilingual support. Improvements are requested for user interface features such as dark mode and enhanced order tracking. Overall, while the app has its strengths, there are critical areas identified for enhancement to meet user expectations.

Source: App Store Reviews of Kaspi.kz суперприложение

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Customer Feedback Analysis of Kaspi.kz суперприложение

Explore in-depth feedback on Kaspi.kz app with our analysis on usability, customer service, and app features.

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Custom Date - Dec 14, 2025
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  • Приложение

    Алакан они придумали очень не интересный вещ темный режим добавте лучше на ios

    Sentiment
    • Negative
    Content
    • Design Preferences
    Nov 03, 2025
  • Топ

    Супер приложение

    Sentiment
    • Positive
    Content
    • App Features
    Nov 03, 2025
  • Вы лучшие

    Kaspi.kz проста супер. Как мы жили без этого приложения. Kaspi.kz вы лучшие

    Sentiment
    • Positive
    Content
    • User Experience
    Oct 31, 2025
  • QR не работает

    QR не работает, вся очередь ждала меня, пришлось снимать деньги в банкомате

    Sentiment
    • Negative
    Content
    • Payment Issues
    Oct 30, 2025
  • Ввели в заблуждении

    По оформлении заказа был предусмотрен бонус, по факту бонусов не было

    Sentiment
    • Negative
    Content
    • Return Process
    Oct 28, 2025
  • Спасибо за старания

    Приложение супер но есть одно предложение добавьте в настройки темную тему

    Sentiment
    • Positive
    Content
    • App Features
    Oct 26, 2025
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  • This page displays purchase options and a preview of the customer feedback analysis report for Kaspi.kz суперприложение based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, Customer Service Executives, Marketing Analysts, E-commerce Strategists to discover insights into what people love, dislike, and need.

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