Hotel JEN Singapore Tanglin: Excellent Service, Comfortable Rooms & Convenient Location
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Hotel JEN Singapore Tanglin: Excellent Service, Comfortable Rooms & Convenient Location

1A Cuscaden Rd, Singapore 249716

Hotel JEN Singapore Tanglin by Shangri-La receives high praise for its excellent service, comfortable rooms, and convenient location near the Orchard Boulevard MRT station. Guests particularly appreciate the friendly and accommodating staff, the wide variety of food options, and the luxurious amenities such as the pool and gym. However, some improvement areas include breakfast options for vegans/vegetarians, efficiency at the front desk during check-in/out, and seafood quality in the restaurant. Overall, the hotel provides a pleasant experience for both leisure and business travelers, with positive mentions of the exceptional buffet, Muslim-friendly facilities, and helpful staff members.

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Popular Phrases (of 30 reviews)
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  • Waking distance to Orchard boulevard mrt station. Muslim friendly restaurant

    Sentiment
    • Positive
    Content
    • Location & Accessibility

  • Excellent stay at the Hotel Jen. Front desk staff were amazing and accommodating. Breakfast was also very good and even doubled as a brunch since it's open until 11 am on Sundays. Definitely would stay here again!

    Sentiment
    • Positive
    Content
    • Customer Service

  • Rooms, pool, service... Excellent. And BTW, breakfast is amazing.

    Sentiment
    • Positive
    Content
    • Breakfast Buffet

  • Nice room with view of pool,good air conditioning . Bed excellent and comfortable. Clean white linen. Plenty of sockets and charging units. Excellent breakfast huge variety to choose from. Highly recommended

    Sentiment
    • Positive
    Content
    • Room Quality

  • Stayed 10 nights, excellent breakfast buffet, Yati an amazing hostess, so friendly and helpful..perfect location, MRT accross the road, easy walk to Orchard Rd. Perfect pool. Room typical size for all Singapore Hotels. Great bed.

    Sentiment
    • Positive
    Content
    • Overall Experience

  • Nice hotel in very posch locality. Decent rooms with good ambience and good service. Food is also very good. Nice city view. Swimming pool is also available.

    Sentiment
    • Positive
    Content
    • Room Quality
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Sentiment Analysis (of 30 reviews)
94 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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