Mixed Reviews for J.P. Morgan Mobile App Highlight User Concerns
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Mixed Reviews for J.P. Morgan Mobile App Highlight User Concerns

The J.P. Morgan Mobile app receives mixed reviews from users, highlighting both strengths and weaknesses. Users appreciate the app's intuitive design and ongoing updates, but many experience technical issues, particularly with logging in and depositing checks. Requests for features such as dark mode, better Apple Wallet integration, and improved notification systems are common. Several users express frustration over being directed to the Chase app instead of accessing their J.P. Morgan accounts. Overall, while users recognize improvements and progress in functionality, significant areas for enhancement remain to meet customer expectations fully.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Freezes

    Freezes on the transaction screen

    Sentiment
    • None
    Content
    • Performance And Stability
    Sep 23, 2021
  • Dark Mode Pleaae

    This app works really well. Nice design, customizable, etc. But having a dark mode version would make it even better

    Sentiment
    • Positive
    Content
    • Request For Features
    Feb 20, 2021
  • J B Lingle

    Best bank site. Intuitive. Everything is there.

    Sentiment
    • Positive
    Content
    • General Satisfaction
    Feb 12, 2021
  • Always improving

    Great website

    Sentiment
    • Positive
    Content
    • General Satisfaction
    Dec 31, 2020
  • Trading options response time is ridiculous let slow

    Trading account is horrific. Response is way too slow!

    Sentiment
    • Negative
    Content
    • Performance And Stability
    Sep 08, 2020
  • Awful

    Downloaded 4 times and it keeps saying I need to download.

    Sentiment
    • Negative
    Content
    • Login Difficulties
    May 09, 2020
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Sentiment Analysis (of 30 reviews)
-24 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for J.P. Morgan Mobile based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, Mobile App Developers, Customer Support Managers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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