iSailor, a once-praised maritime navigation app, faces backlash for increasing chart subscription prices and lack of updates. Users express disappointment, citing a shift to a subscription model, lack of features, and poor customer service. Many highlight the app's previous strengths but criticize the new business decisions, leading to a loss of customer loyalty. The app's functionality, pricing, and lack of updates emerge as key concerns among longtime users.
Source: App Store Reviews of Wärtsilä iSailorStarting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
Explore the latest customer feedback analysis on iSailor app, revealing insights on pricing, updates, and user satisfaction.
New owners are rent seeking.
I had the old app which worked perfectly.
Havenât updated to the new subscription based app and now it no longer shows my position on the chart.
Deleted the app and moved on to a better product.
Navegue Durante aĂąos con ĂŠl isailor gratis, intente mejorar y me suscribĂ al AIS PAGANDO esta suscripciĂłn, desde ese momento desapareciĂł de mi iPad el icono del buque y no puedo navegar , he enviado solicitudes para solucionar el problema y nunca me responden, el GPS interno dejĂł de funcionar , definitivamente no puedo hacer nada , pĂŠsimo servicio y me robaron el dinero
Customer for years, good ap good value but no more. Please reconsider....all my map payments gone? Send all my hard earned cash back, total extortion.
Used to like the App. Not anymore. A lot of legalese to hide the provision of less service. Ratings show more dissatisfaction among remaining users.
Compared to a standard horizon chartplotter and inavx (which I used to use), iSailor is a dream. My favorite way to navigate by far! I can pan and zoom so quickly I feel that in tight nav situations it's a significant safety feature. Compare this to inavx or the chartplotter where panning and zooming are slow and cumbersome and take your attention away from operating the boat.
Used this app as primary navigation on a 1,000 mile sailing delivery through the Caribbean. Amazing accuracy!!!!
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