Customer Insights on Ipekyol: Strengths and Areas for Improvement
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Customer Insights on Ipekyol: Strengths and Areas for Improvement

Unlock Insights: Ipekyol Customer Feedback Analysis

Halaskargazi, Rumeli Cd. No:24, 34360 Şişli/İstanbul, Türkiye

Ipekyol receives mixed reviews, with many customers appreciating the fashionable designs and quality of clothing. Positive feedback highlights the helpful and friendly staff, making the shopping experience enjoyable. However, some customers express dissatisfaction with the inconsistency in discount policies and product availability. Issues with online orders, such as delayed shipping and incomplete deliveries, have also been noted. While the store is praised for its unique styles and reasonable prices, it faces challenges in maintaining inventory variety and efficient return processes. Overall, Ipekyol is recognized as a chic brand that appeals to many, yet it needs to address certain operational aspects to enhance customer satisfaction.

Source: Google Business Reviews of Ipekyol

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Customer Feedback Analysis of Ipekyol

In-depth analysis of Ipekyol customer feedback covering product quality, customer service, and shopping experience.

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Popular Phrases (limited preview)
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Featured Content
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  • I shopped remotely from the store and made the payment online.It's been a week tomorrow and neither the product nor shipping information has arrived, nor can I reach the store.

    Sentiment
    • Negative
    Content
    • Shopping Experience

  • Magazadaki tek sıkıntı ürün cesitliliği az.onun dışında personelleri , verilen hizmet gayet iyi.

    Sentiment
    • Positive
    Content
    • Product Variety

  • Satın aldığım ürünü eksik teslim edecek kadar dikkatsizler :(

    Sentiment
    • Negative
    Content
    • Customer Service

  • Citiys ipekyol çalışanları ilgili güler yüzlü insanı yormuyorlar

    Sentiment
    • Positive
    Content
    • Staff Professionalism

  • Super Beratung und sehr schöne Kleidung!

    Sentiment
    • Positive
    Content
    • Fashion And Style

  • They don't have cash money to pay me back my returns items!! They keep me waiting for 1 hour for nothing 👎🏼

    Sentiment
    • Negative
    Content
    • Customer Service
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Sentiment Analysis (limited preview)
65 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Ipekyol based on online reviews collected from Google Business. The analysis helps Retail Managers, Marketing Professionals, Fashion Designers, Customer Service Managers, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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