Mixed reviews for Sesame, with some customers praising prompt care and affordability, while others complain about technical issues, unprofessional providers, and lack of response to inquiries. Complaints include difficulties filling prescriptions, incorrect information provided, and challenging communication channels.
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Explore our in-depth analysis on Sesame's customer feedback covering care quality, service, and technical issues.
Sesame is outstanding for medical care. I have used their service twice and will definitely use it again when the need arises. The medical professionals that I have seen are knowledgeable, thorough, and are tremendously helpful. Sesame is 1st rate care
I've had a series of excellent experiences with doctors on Sesame Care - I've gotten prompt treatment and followups from doctors who LISTEN and pay attention to me. I'm glad this service is available and affordable.
Easy to get an appointment!Provider called on time, very thorough and great communication!! Absolutely best experience and great price :)
Horrible experience. Waited 30 mins and doctor never showed. Unable to get in touch with anyone on the phone or via email to refund my payment or credit account. Extremely unprofessional!
Great experience with Dr. online but meds prescribed require prior authorization. I have messaged, called and sent email with no response when they market their response in 24 hours. I canât get the meds prescribed at this point because of no response by Sesame.
I was in trouble with high blood pressure and was out of medication and couldnât get a doctor's appointment for a month later. Thank God, I was able to call Sesame, talk with a doctor and get my prescription filled the same day!!!!
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