Customer Praise for Perfumania's Exceptional Service and Selection
Unlock Insights into Perfumania's Customer Service Excellence
Perfumania receives high praise for its friendly and knowledgeablecustomer service. Customers appreciate the helpful and patient staff, great discounts, and wide selection of scents. Specific mentions of standout employees like Jennifer, Maiah, and Holly indicate a personalized and positive shopping experience. The store's lower prices and pleasant atmosphere also contribute to customer satisfaction.
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I came in last weekend, Sunday the 21st. Miss Holly was working, but you certainly wouldn't guess that by her upbeat attitude, contagious smile and perfect customer service. Like legit, she was amazing. I have gotten so used to poor service at stores that she really surprised me. She was patient with me (one of MANY who came in 10 minutes before closing..) she was more than helpful (I know nothing about scents that I like and she was able to recommend one that I ended up loving) she was so sill...
Sentiment
Positive
Content
Friendly and Attentive Staff
Apr 24, 2024
I didn't know what I wanted & the sales…
I didn't know what I wanted & the sales person was patient making great suggestions once I mentioned I couldn't smell she offered coffee beans she even found my rewards u can't beat that!
Sentiment
Positive
Content
Personalized Recommendations
Apr 24, 2024
Just need a better sale deal
Just need a better sale deal, like purchasing one and get one free, not buy one and half of.
Sentiment
None
Content
Great Deals and Discounts
Apr 23, 2024
I found the right stuff for me and…
I found the right stuff for me and family...and the prices is super...i recommend..thanks
Sentiment
Positive
Content
Quality Products at Lower Prices
Apr 23, 2024
Helpful and knowledgeable
The salesperson listen to what scent I was looking for. She was very helpful and gave different choices. Very happy with my purchases.
Sentiment
Positive
Content
Personalized Recommendations
Apr 23, 2024
Great selection..great prices and educated sales people
My first experience with your store will certainly not be my last. There was a wonderful aroma upon entering..great selection including my fragrance which I purchased. Lower prices than other retail stores and an amazing educated sales person to help with some questions and products. I will definitely be returning.
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This page displays purchase options and a preview of the customer feedback analysis report for Perfumania based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Experience Specialists, Marketing Analysts, Product Development Professionals, Business Strategists to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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