DME Hub: Knowledgeable Staff, Excellent Service & Fast Shipping
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DME Hub: Knowledgeable Staff, Excellent Service & Fast Shipping

DME Hub is highly praised for its knowledgeable and helpful staff who offer excellent service, fast shipping, and quick responses to customer inquiries. Customers appreciate the personalized assistance in choosing the right wheelchair parts and accessories. However, a few reviews mentioned issues with product quality and missing items. Overall, DME Hub receives positive feedback for its efficient service, good prices, and reliable shipping.

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • I purchased a ROHO cushion cover and it…

    I purchased a ROHO cushion cover and it was shipped REALLY FAST. Once I received it I used it for about a week and a few threads was coming loose. It was probably a ROHO error when making it. DME immediately sent me out a new cushion cover at no change. This is my second time I ordered something and I will order again!!!

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Apr 20, 2024
  • Superior customer service…

    I ordered this cushion for my daughter. A gentleman (I think his name was Trey or Troy) from DME Hub called me to make sure that the cushion I ordered was indeed the correct one for her type of wheelchair. I had ordered a curved cushion not knowing that it was a completely different kind of cushion than a contoured cushion. I was so grateful because I would've gotten the wrong cushion for my daughter if he had not called. What awesome customer service! I wish I remembered his name because he was really great. His name started with a T for sure.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Apr 03, 2024
  • Great products and customer service

    I called to verify that the product (armrest pads) your website offered would be a good fit for an older wheelchair. Customer service assured me that they would fit. They fit perfectly and shipped quickly. We were very happy with the quality of our purchase.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Mar 29, 2024
  • Excellent personal service

    This is a super personable business. No question was too much to ask, no task too great to do. I needed custom parts for my chair and it was an easy and pleasurable interaction the entire way through. I highly recommend DMEHub.net for all our wheelchair needs!! 👏👏👌👌💪💪

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Mar 26, 2024
  • The product is not worth the price

    The product is not worth the price. The support arms meet to be about two inches longer to allow better support for light luggage and the plastic baskets used by most of the major grocery stores. The bolts provided are very cheep and flimsy and the plastic washers provided deformed. The service from DME Hub was very good. The product was shipped out quickly. Would I recommend DME Hub again? Yes would l recommend this product again? No

    Sentiment
    • Negative
    Content
    • Product Quality and Accuracy
    Mar 25, 2024
  • When I need parts for my wheelchair DME…

    When I need parts for my wheelchair DME Hub is who I now rely on. I get the parts quickly either by online or phone if I need personal in depth knowledge to obtain the parts in question.

    Sentiment
    • Positive
    Content
    • Parts and Accessories Selection
    Mar 25, 2024
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Sentiment Analysis (of 30 reviews)
84 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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