Exceptional Customer Service and Wide Selection at Fragrance Outlet
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Exceptional Customer Service and Wide Selection at Fragrance Outlet

Fragrance Outlet customers highly praise the exceptional customer service, knowledgeable and friendly staff, helpful associates like Ari, Angie, BobbiJo, Sarah, and Omid, as well as the wide selection of fragrances available. Customers appreciate the personalized attention, recommendations, and patience shown during the shopping experience. The store's competitive pricing, welcoming atmosphere, and special deals like BOGO sales also contribute to the overall positive reviews.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • The salesman was great (I think his…

    The salesman was great (I think his name was John). More sales people should be like him.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Apr 23, 2024
  • Very pleased

    Very friendly customer service offered additional discounts

    Sentiment
    • Positive
    Content
    • Friendly Staff
    Apr 22, 2024
  • Great personality of your sales lady…

    Great personality of your sales lady she was knowledgeable and helpful will come back to buy again

    Sentiment
    • Positive
    Content
    • Product Knowledge and Recommendations
    Apr 22, 2024
  • Took the time to find the one I liked

    Took the time to find the one I liked. Great customer service.

    Sentiment
    • Positive
    Content
    • Helpful and Patient Sales Associates
    Apr 22, 2024
  • One of my Favorite stores

    I got everything I wanted plus some new items that will become my favorite

    Sentiment
    • Positive
    Content
    • Quality Products
    Apr 21, 2024
  • The customer service was top notch and…

    The customer service was top notch and made my experience so much better.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Apr 20, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
98 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Fragrance Outlet  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Service Trainers, Market Analysts, Product Developers, Brand Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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