Luxurious Oasis with Exceptional Service & Breathtaking Views at Palace Downtown Dubai
Unlock Insights into Palace Downtown Dubai's Guest Reviews

Luxurious Oasis with Exceptional Service & Breathtaking Views at Palace Downtown Dubai

Sheikh Mohammed bin Rashid Blvd - Downtown Dubai - Dubai - United Arab Emirates

The Palace Downtown in Dubai is highly recommended for its serene ambiance, exceptional service, and breathtaking views of the Burj Khalifa. Guests praise the friendly and accommodating staff, proximity to Dubai Mall, and safety of the area. The hotel offers a fairytale-like experience with luxurious rooms, delicious food, and a magical atmosphere. Visitors appreciate the walkability to key attractions and the excellent customer service provided by individuals such as Nelson, Furba, and Jasmine. Overall, the Palace Downtown stands out for its outstanding hospitality, Arabic coffee, and Arabic night entertainment.

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  • Tourism Marketing Professionals
  • Customer Experience Analysts
  • Travel Agents
  • Event Planners

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Popular Phrases (of 30 reviews)
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  • A very high-end hotel in the city center with a view of the Burj Khalifa skyscraper.

    Sentiment
    • Positive
    Content
    • Hotel Location & Views

  • Fairytale place amazing location with a view of Burj Khalifa

    Sentiment
    • Positive
    Content
    • Hotel Location & Views

  • Truly a Palace. We enjoyed our stay so much we struggled to leave to sight-see! Unbelievable location, spacious rooms, and impeccable service. Special mentions for Furba and Jasmine and countless others. Extremely helpful and polite hospitality personnel. I hope the owner recognises their merits. Thanks all. See you next time!

    Sentiment
    • Positive
    Content
    • Service & Hospitality Excellence

  • My experience at the hotel was great. Mr. Waseem took cafe of my needs for the stay. It was great. And Mr. Dimuth gave an excellent service at the table for breakfast in the restaurant. Location of hotel is excellent.

    Sentiment
    • Positive
    Content
    • Service & Hospitality Excellence

  • Good food and good service thanks to the staff Jane, karen and Edison for the good services. A must try food here in Al Bayt

    Sentiment
    • Positive
    Content
    • Dining Experience

  • 大堂很漂亮 很好的观景平台Rooms: 客房很舒服Nearby activities: 打卡点很多 很出片Safety: 安全性很高 穿衣自由Walkability: 距离mall很近Food & drinks: 旁边的餐厅很多 选择性好 可以抽水烟 看喷泉 灯光秀

    Sentiment
    • Positive
    Content
    • Hotel Location & Views
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Sentiment Analysis (of 30 reviews)
86 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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