Odea Mobile Banking App: Persistent Issues and User Frustration
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    • Product Managers
    • Customer Experience Specialists
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    • Financial Technology Analysts
Odea Mobile Banking App: Persistent Issues and User Frustration

Unlock Insights into Odea Mobile Banking App Challenges

The Odea Mobile Banking app has received overwhelmingly negative feedback from users. Many reviews highlight persistent issues, including repeated crashes, user interface problems, and significant difficulties in password management. Users express frustration with the inability to change language options or access necessary functions, often leading to application shutdowns. While some users appreciate the customer service from the bank, the app's reliability and functionality are under severe scrutiny. Overall, the app appears to be plagued by multiple bugs and design flaws, rendering it nearly unusable for many customers, which raises concerns about the overall banking experience provided by Odea Bank.

Source: Google Play Reviews of Odea Mobile Banking

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Customer Feedback Analysis of Odea Mobile Banking

Uncover the critical issues of the Odea Mobile Banking App with our in-depth customer feedback analysis.

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Custom Date - Mar 12, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Kimlik okutma ekranına geçerken uygulama çöküyor

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Nov 27, 2023

  • Uygulama bir açılıyor hemen kapanıyor bir ay oldu bildirdim çağrı merkezi ama hala bir değişiklik yok

    Sentiment
    • Negative
    Content
    • Reliability Concerns
    Feb 07, 2022

  • En yüksek faiz veren bankası 35 günlük 170 bine 3200 lira net faiz veriyor teşekkürler odea bank

    Sentiment
    • Positive
    Content
    • Banking Service Complaints
    Feb 06, 2022

  • Her defasında hatalı şifre diyor ve ben her girişimde yeniden şifre belirlemek zorunda kalıyorum.

    Sentiment
    • Negative
    Content
    • Password Reset Problems
    Oct 02, 2021

  • Worst app. I can't even change language. Clicking on Dil option and can't touch required area of screen

    Sentiment
    • Negative
    Content
    • User Interface Complaints
    May 30, 2021

  • Yatırım fonları bölümüne; emir iptali seçeneği eklermisiniz ???

    Sentiment
    • Negative
    Content
    • Banking Service Complaints
    Oct 28, 2020
  • See All Reviews
Sentiment Analysis (limited preview)
-54 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Odea Mobile Banking based on online reviews collected from Google Play. The analysis helps Mobile App Developers, Product Managers, Customer Experience Specialists, Digital Banking Consultants, Financial Technology Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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