MyNTUC App Usability Challenges and Membership Connectivity Issues
  • 71 users bookmarked
  • Sources App Store Reviews
  • Size Up to latest 500 reviews (Customizable)
Unlock Insights into MyNTUC App's User Experience Challenges

MyNTUC App Usability Challenges and Membership Connectivity Issues

The MyNTUC app is facing severe usability issues as users encounter problems with membership connectivity, login failures, missing QR codes, and overall instability. Customers express frustration over the app's constant need for re-login, inability to link accounts, and failure to detect memberships. The technical glitches lead to missed link points, delays at payment counters, and dissatisfaction with customer service responses. Users also criticize the app's design, frequent crashes, and inaccessibility of digital Union cards. The app's inefficiencies result in a lack of trust in NTUC's membership records and a negative user experience.

Best for
  • App Developers
  • UI/UX Designers
  • Customer Service Managers
  • Digital Marketing Professionals
  • Product Managers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
53 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Export
Custom Date - Nov 05, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Stupid app keeps logging out

    How to use this app when it log you out every time. Need to log in every session using password. Stupid.

    Sentiment
    • Negative
    Content
    • Login Problems
    Jan 01, 2024
  • No membership details shown when tap on QR

    UPAGE Icon Not showing. Unable to access digital Union card & have to bring physical card.

    Sentiment
    • Negative
    Content
    • Digital Card Access Problems
    Nov 13, 2023
  • No membership issue

    Keeps telling me I have no membership even though I’ve verified that I am all paid up

    Sentiment
    • Negative
    Content
    • Membership Connection Issues
    Oct 13, 2023
  • Membership QR disappear

    I have a membership which I paid monthly but my QR code has disappeared and keep saying I don’t have a membership. How could this happen?

    Sentiment
    • Negative
    Content
    • QR Code Difficulties
    Sep 28, 2023
  • Unable to connect membership

    Very unstable app. Suddenly unable to connect membership. Even the chat robot also does not work well. Does not solve the problem.

    Sentiment
    • Negative
    Content
    • App Performance and Stability
    Jul 29, 2023
  • Cannot Connect Membership

    Cannot connect membership. Live Agent advised to del/reinstall or login/logout. Nothing works. Waste of time.

    Sentiment
    • Negative
    Content
    • Membership Connection Issues
    Jul 17, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-100 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
53 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights into 'Better UK' App User Feedback
    App Store Reviews 77
  2. Unlock Insights: myHyundai (India) App Customer Feedback Report
    App Store Reviews 70
  3. EDF UK App Customer Feedback Analysis Report
    App Store Reviews 77
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for MyNTUC based on online reviews collected from App Store. The analysis helps App Developers, UI/UX Designers, Customer Service Managers, Digital Marketing Professionals, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.