Mobile JKN App Reviews Highlight Critical Technical Issues and User Frustrations
Unlock Insights into Mobile JKN App's User Feedback
The Mobile JKN app has received a myriad of negative reviews, primarily due to issues with the OTP (One-Time Password) verification process, which users find frustrating and unreliable. Many users report that they never receive the OTP, leading to difficulties in registration and access to healthcare services. Additionally, complaints include poor user experience, such as the lack of camera access for necessary functions and frequent errors that make the app difficult to navigate. Although some users acknowledge its potential benefits, the overwhelming sentiment is dissatisfaction with its functionality and reliability. The app's performance during critical times, particularly when users need it the most, has been highlighted as particularly problematic.
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What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Mobile JKN based on online reviews collected from App Store. The analysis helps Healthcare Policy Makers, App Developers, Product Managers, Customer Experience Strategists, Digital Healthcare Consultants to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Can I have this research report with more reviews?
Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.
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Introduction
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
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Summaries
SWOT Analysis
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