Mobile JKN App Reviews Highlight Critical Technical Issues and User Frustrations
  • 86 users bookmarked
  • Who is this report for?
    • Healthcare Policy Makers
    • App Developers
    • Product Managers
    • Customer Experience Strategists
    • Digital Healthcare Consultants
Mobile JKN App Reviews Highlight Critical Technical Issues and User Frustrations

Unlock Insights into Mobile JKN App's User Feedback

The Mobile JKN app has received a myriad of negative reviews, primarily due to issues with the OTP (One-Time Password) verification process, which users find frustrating and unreliable. Many users report that they never receive the OTP, leading to difficulties in registration and access to healthcare services. Additionally, complaints include poor user experience, such as the lack of camera access for necessary functions and frequent errors that make the app difficult to navigate. Although some users acknowledge its potential benefits, the overwhelming sentiment is dissatisfaction with its functionality and reliability. The app's performance during critical times, particularly when users need it the most, has been highlighted as particularly problematic.

Source: App Store Reviews of Mobile JKN

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
23 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of Mobile JKN

Insightful analysis of Mobile JKN app reviews revealing critical technical issues & user frustrations for better decision-making.

Custom Date - Jul 06, 2025
Featured Content
  • Mau face id tapi izin kan kamera nya ga ada
    Sentiment
    • Negative
    Content
    • Camera Access Problems
    Jun 19, 2025
  • Baru mau coba kelihatannya bagus
    Sentiment
    • Positive
    Content
    • Functionality and Usability
    Jun 19, 2025
  • error
    Sentiment
    • Negative
    Content
    • OTP Issues
    Jun 19, 2025
  • Excellent
    Sentiment
    • Positive
    Content
    • User Experience
    Jun 19, 2025
  • gabisa konek ke internet
    Sentiment
    • Negative
    Content
    • Application Performance
    Jun 18, 2025
  • KODE OTP LAMA MASUK
    Sentiment
    • Negative
    Content
    • OTP Issues
    Jun 18, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
-67 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
Similar Reports

See the similar customer feedback reports based on reviews from App Store and many other platforms.

  1. Google Play Reviews 86
  2. App Store Reviews 71
  3. App Store Reviews 83
How Kimola Works?
Make the Most of Kimola

Find out how Kimola can improve your feedback analysis process.

Frequently Asked Questions
About Customer Feedback Analysis Reports

  • This page displays purchase options and a preview of the customer feedback analysis report for Mobile JKN based on online reviews collected from App Store. The analysis helps Healthcare Policy Makers, App Developers, Product Managers, Customer Experience Strategists, Digital Healthcare Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.