User Frustration with MiXR App: Technical Issues and Unreliable Service
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User Frustration with MiXR App: Technical Issues and Unreliable Service

Unlock Insights into MiXR App's User Feedback Challenges

The 'MiXR' app has received overwhelmingly negative feedback from users, primarily due to persistent technical issues such as login failures, account verification problems, and failure to link cards. Many users express frustration with the app’s inability to process transactions or register points effectively, leading to significant losses of rewards. Customer service complaints are rampant, with users noting unhelpful responses and a lack of resolution for their issues. The app's recent updates have exacerbated existing problems, causing users to feel increasingly dissatisfied and prompting them to seek alternatives. Overall, the app is perceived as poorly designed and unreliable, leaving users disappointed and frustrated.

Source: App Store Reviews of MiXR.

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Customer Feedback Analysis of MiXR.

Uncover the critical issues plaguing MiXR app users with our detailed feedback analysis report.

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Custom Date - Mar 15, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Awful

    Worst app , constantly freezes , can’t make an account

    Sentiment
    • Negative
    Content
    • Poor App Performance
    Feb 26, 2025
  • Great app

    So handy to find places to go in new cities/towns. I like being able to collect points to convert to vouchers to spend in the venues

    Sentiment
    • Positive
    Content
    • Rewards And Points System
    Feb 21, 2025
  • slow to work

    lags not fast at all when scrolling

    Sentiment
    • Negative
    Content
    • Poor App Performance
    Feb 18, 2025
  • Load of rubbish

    Terrible app, badly designed and just doesn’t work. Total rip off

    Sentiment
    • Negative
    Content
    • App Usability Issues
    Dec 30, 2024
  • Terrible

    Won’t even let me log in because whenever I try to reset my password I don’t get any email to reset the password

    Sentiment
    • Negative
    Content
    • Login Issues
    Nov 18, 2024
  • Card doesn’t link

    No one carries a wallet anymore. So card linking only useful if you can link it with Apple Pay!

    Sentiment
    • Negative
    Content
    • Card Linking Difficulties
    Nov 04, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
-70 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for MiXR. based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, Customer Service Managers, UX/UI Designers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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