Positive Customer Feedback for Merchant One Representatives
  • 69 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Unlock Insights into Merchant One's Stellar Customer Service

Positive Customer Feedback for Merchant One Representatives

Merchant One's customer service representatives like Dawn, Katrina, and Benny are highlighted in the reviews for their patience, knowledge, and professionalism. Customers appreciate the clear instructions provided, quick responses to issues, and helpful assistance in setting up accounts and resolving problems. Positive feedback is also given for representatives like Erald and Shakira for their accessibility, friendliness, and dedication to helping customers. Overall, Merchant One's team receives praise for their problem-solving skills, efficiency, and pleasant customer interactions.

Best for
  • Customer Service Managers
  • Business Analysts
  • Marketing Professionals
  • Product Managers
  • Sales Executives

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
41 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Custom Date - May 29, 2024
Featured Content
  • first call

    first call, 10 minute process, and Nick had the change over in process, Looking like will be saving a lot of money, second call, 20 min w/ Corwin, got whole system up and running ( 3 card readers, virtual terminal, pci compliance) with a non tech savvy "old Guy" I was blowen away!

    Sentiment
    • Positive
    Content
    • Account Setup and Management
    Apr 23, 2024
  • Dawn made the instructions very clear…

    Dawn made the instructions very clear and easy to follow. Thanks!

    Sentiment
    • Positive
    Content
    • Ease of Use and Clear Instructions
    Apr 12, 2024
  • Updated

    Just started using merchant one for my new business the reps are quick to sign you up for service my rep Brandon never answers his phone or returns calls ,customer service is horrible …when they say 24-7 support you will be on hold 24-7 I have been on hold all morning three times after 15 minutes your call is disconnected also the transaction fees are higher than I was told it..,. It would be nice to to get some help !Update I was contacted by Felix he explained how the whole processing works and why some payments are reviewed…Felix got my rates adjusted and kept me updated on everything my experience started off bad but has ended well if you have any issues reach out to Felix he’s the best!

    Sentiment
    • Positive
    Content
    • Problem Resolution
    Apr 12, 2024
  • Benny helped explain my statement

    Benny helped explain my statement. This is our organizations first use accepting credit cards. She was very helpful explaining our charges and fees.

    Sentiment
    • Positive
    Content
    • Account Setup and Management
    Apr 11, 2024
  • Dawn was a pleasure to work with

    Dawn was a pleasure to work with. I was very unhappy about a transaction that I conducted a few days ago. Not only did she calm me down with her professionalism but resolved my issue within minutes and making sure I had all the documents to make me feel comfortable. She has very good customer service skills and I wish her the best in her career at Merchant one. I don’t have my merchant ID handy , but this is Sophie’s Coffeehouse in Massachusetts.

    Sentiment
    • Positive
    Content
    • Problem Resolution
    Apr 11, 2024
  • Dawn is professional and experienced…

    Dawn is professional and experienced and I feel very comfortable working with her on my account. She is always available for questions and quick reviews, etc.

    Sentiment
    • Positive
    Content
    • Professionalism and Knowledge
    Apr 09, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
96 Net Promoter
Score
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
41 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Trustpilot Reviews 79
  2. Trustpilot Reviews 71
  3. Trustpilot Reviews 73
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Merchant One  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Business Analysts, Marketing Professionals, Product Managers, Sales Executives to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.