Luxurious Accommodations and Exceptional Service at InterContinental Singapore
Unlock Insights into InterContinental Singapore's Customer Satisfaction

Luxurious Accommodations and Exceptional Service at InterContinental Singapore

80 Middle Rd, Singapore 188966

InterContinental Singapore receives high praise for its exceptional service, delicious food, and luxurious accommodations. Guests particularly highlight the attentive staff members like Shirish, Moon, Chin Chin, and Joanne. The Chinese restaurant, Man Fu Yuan, stands out for its exquisite dishes and professional service. Reviewers appreciate the clean and beautiful rooms, with special mentions to Zin for outstanding care. The hotel's central location and proximity to various attractions make it a top choice for both tourists and locals.

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  • Customer Service Trainers
  • Restaurant Managers
  • Marketing Professionals
  • Tourism Industry Consultants

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Popular Phrases (of 30 reviews)
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Featured Content
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  • The food and service is good. Compliments to service staff Chin Chin, Maggie, Joanne and Shirley

    Sentiment
    • Positive
    Content
    • Dining Experience

  • good service by maggie,joanne,sherley,and chin chin.the dimsum very nice.will come back again.

    Sentiment
    • Positive
    Content
    • Dining Experience

  • Mr. Shrish and Mr. Kamlesh are so helpful as I was a tourist and was facing difficulties but their helpful nature helf me to survive this condition

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Professionalism

  • Shirley,anson,chet aaron态度真的很久，超棒

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Professionalism

  • Món ăn thơm ngon, menu phong phú ,hương vị tuyệt vời

    Sentiment
    • Positive
    Content
    • Dining Experience

  • The food was very delicious, the serving staff Chin Chin, Sam , Moon was very professional and provide good services to myself and my guests.

    Sentiment
    • Positive
    Content
    • Dining Experience
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Sentiment Analysis (of 30 reviews)
100 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for InterContinental Singapore based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Restaurant Managers, Marketing Professionals, Tourism Industry Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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