Luxury Elegance and Service at Hotel Café Royal London
Unlock Insights into Hotel Café Royal's Customer Experience
10 Air St, London W1B 5AB, United Kingdom
Hotel Café Royal in London's West End is praised for its elegance, service, and amenities. Guests highlight the afternoon tea, attentive staff, beautiful decor, and comfortable rooms. Some feedback mentions issues with service speed, staff training, and room technology. Despite some minor concerns, the hotel's historic charm, central location, and overall luxury experience receive high praise.
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Έχω πάει σε μια δεξίωση γάμου. Δεν είδα τα δωμάτια. Το φαγητό και η εξυπηρέτηση ήταν τέλεια
Sentiment
Positive
Content
Food Quality and Dining Experience
An outstanding stay, the attention to detail was perfect from the doormen to the restaurants. You had me at the glass of champagne during check in. Cake and Bubbles was fabulous too. Highly recommended. Thank youThe only reason the marks aren’t top, top are the tech in the room wasn’t great.
Sentiment
Positive
Content
Overall Experience and Satisfaction
Service oh my. We went in the room and I didn't have to think or move for 3 hours. I felt so pampered. I have never experienced service like it, they were lovely.
Sentiment
Positive
Content
Service Quality
Hotel espectacular, cama super cómoda, con todo lo necesario para sentirte como en casa. Atención de diez, en especial Albert, concierge del hotel, trato exquisito, muy profesional. Sin duda repetiremos!
Sentiment
Positive
Content
Room Comfort and Cleanliness
Brilliant afternoon tea. Emmerson and Gift both added some humour but were so polite and offered a professional service. Would definitely return. Sandwiches and cakes were superb.
Sentiment
Positive
Content
Food Quality and Dining Experience
The hotel is excellent. You feel happy when you stay at the hotel. The location is fantastic. It is situated on Piccadilly Street in the best area of London.
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This page displays purchase options and a preview of the customer feedback analysis report for Hotel Café Royal based on online reviews collected from Google Business. The analysis helps Hotel Managers, Hospitality Consultants, Marketing Professionals in Hospitality, Customer Service Trainers, Hospitality Industry Researchers to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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