Mixed Reviews for Global Eyeglasses: Customer Service and Quality Praised, Delivery Times Criticized
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Mixed Reviews for Global Eyeglasses: Customer Service and Quality Praised, Delivery Times Criticized

Global Eyeglasses receives mixed reviews with praise for customer service, quality, and pricing, but criticism regarding long delivery times, unresponsiveness to inquiries, and issues with orders and returns. Customers highlight the excellent selection, fast processing, and competitive prices. However, some mention dissatisfaction with communication, delays in receiving orders, and difficulties in returns and exchanges.

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Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Try to getting a job with them

    Try to getting a job with them. Was not hired cause i lived 30 mins away. They normal hire with in the company

    Sentiment
    • Negative
    Content
    • Ordering Experience
    Apr 19, 2021
  • Great quality

    Love the variety and great quality lenses. Will definitely be ordering a pair for my wife as well!

    Sentiment
    • Positive
    Content
    • Product Quality and Selection
    Feb 15, 2021
  • quality is excellent and lenses and rx…

    quality is excellent and lenses and rx matched perfectly. thanks

    Sentiment
    • Positive
    Content
    • Product Quality and Selection
    Aug 26, 2020
  • Love this place they are right on top …

    Love this place they are right on top of your order and they are helpful if you have trouble

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 22, 2017
  • Great prices, great service, great glasses!

    I love Global. I ordered my first pair recently and they are great! I am ordering sunglasses today. Thanks Global!

    Sentiment
    • Positive
    Content
    • Product Quality and Selection
    Mar 23, 2017
  • Recommending to all my friends

    Excellent quality. Great service. Website is easy to navigate. Large selection at a great price

    Sentiment
    • Positive
    Content
    • Product Quality and Selection
    Jan 23, 2017
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Sentiment Analysis (of 30 reviews)
20 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for GLOBAL EYEGLASSES  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Market Researchers, Customer Service Trainers, Product Managers, Marketing Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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