Coinbase Customer Complaints Overview
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Coinbase Customer Complaints Overview

Coinbase faces multiple customer complaints regarding frozen accounts, slow verification processes, unhelpful customer support, and lack of transparency. Users report issues with fund withdrawals, account restrictions, and challenges in resolving identity verification problems. Many reviewers warn of potential scams, high fees, and privacy concerns. Overall, customers express frustration with Coinbase's service quality, highlighting difficulties in accessing their funds and receiving timely support.

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Custom Date - May 17, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Bitcoin é o futuro

    Melhorou os meus conhecimentos sobre o mundo cripto

    Sentiment
    • Positive
    Content
    • Platform Functionality and Usability
    Apr 23, 2024
  • sto cercando da giorni di prelevare dal…

    sto cercando da giorni di prelevare dal mio conto ma, i prelivi sono bloccati perchè "la mia identità non è verificata". ho più volte inserito sia la carta d'identità che il codice fiscale e tutto invano!!!qualcuno ha avuto lo stesso problema?

    Sentiment
    • Negative
    Content
    • Account Verification Issues
    Apr 23, 2024
  • Check the name on my profile for help…

    Check the name on my profile for help through the name on my profile

    Sentiment
    • Negative
    Content
    • Platform Functionality and Usability
    Apr 23, 2024
  • La PIRE des plateformes !!

    La PIRE des plateformes !!Ce sont des voyous qui manipulent les marchés en bloquant l'accès aux utilisateurs quand les cours baissent.J'ai perdu beaucoup d'argent à cause d'eux parce qu'ils ont bloqué arbitrairement la vente du BCH par exemple.Des frais exorbitants, aucun respect de la vie privée. Vos carte d'identité sont utilisés à des fins commerciales, bref ils ne devraient pas exister.

    Sentiment
    • Negative
    Content
    • Legal and Security Concerns
    Apr 23, 2024
  • I am new in Coinbase

    I am new in Coinbase, but this app seems to work normally.Having some more experience, I will write more in my review.

    Sentiment
    • Positive
    Content
    • Platform Functionality and Usability
    Apr 23, 2024
  • Prefer Coinbase pro but Coinbase advanced is fairly easy to use…

    Coinbase advanced is fairly easy to use as an experienced crypto trader - but I still preferred Coinbase pro.

    Sentiment
    • Positive
    Content
    • Platform Functionality and Usability
    Apr 23, 2024
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Sentiment Analysis (of 30 reviews)
-21 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Coinbase  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Crypto Investors, Market Researchers, Customer Experience Managers, Regulatory Compliance Officers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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