Mixed User Feedback on Instabridge: eSIM + Internet App
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Mixed User Feedback on Instabridge: eSIM + Internet App

Instabridge: eSIM + Internet has received mixed reviews from users. Positive feedback highlights the app's ability to connect users to Wi-Fi hotspots and its competitive data offerings, especially during emergencies. Users appreciate features like free data and affordable top-ups. However, significant issues persist, including compatibility problems with newer devices, difficulty in purchasing data, and inconsistent service quality. Some users reported problems with customer support and inaccurate location settings. While the app shows potential, improvements are needed to enhance user experience, including more reliable Wi-Fi connections and better customer service. Overall, while Instabridge has garnered praise for its innovative functions, users also express frustration over service limitations and technical issues.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Buying data

    Always got to buy some

    Sentiment
    • Negative
    Content
    • Payment Problems
    Aug 06, 2024
  • Love it

    Good app

    Sentiment
    • Positive
    Content
    • Data Service Satisfaction
    Aug 04, 2024
  • Worst ever

    Can’t make phone calls. FAQs are worthless. Customer support is way too late - days - to be useful. Need 24/7 support. Don’t buy!!!

    Sentiment
    • Negative
    Content
    • Customer Support
    Jul 24, 2024
  • Why doesn’t it work

    It doesn’t work that well for a lot of the time because it doesn’t really work well with the same thing as the others and the only problem with it is that the whole thing doesn’t work

    Sentiment
    • Positive
    Content
    • Connection Performance
    Jul 22, 2024
  • This app is working!

    The app connects and offers service like it says. Thank you.

    Sentiment
    • Positive
    Content
    • Data Service Satisfaction
    Jul 14, 2024
  • If you live in uae payment card is declined

    Useless!! Not able to buy a card with address in uae. No issues with any of my cards but consistently declined. This is using both Apple Pay and manually inputting card information.

    Sentiment
    • Negative
    Content
    • Payment Problems
    Jul 11, 2024
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Sentiment Analysis (of 30 reviews)
-7 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Instabridge: eSIM + Internet based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, Customer Service Executives, Marketing Analysts, Telecom Industry Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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