Mixed Feedback for IDFC FIRST Bank Mobile Banking App
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Mixed Feedback for IDFC FIRST Bank Mobile Banking App

Customers have varied experiences with IDFC FIRST Bank's mobile banking app. While some find it easy to use and appreciate the service quality, others face technical issues or express dissatisfaction with account handling. Positive feedback highlights the app's convenience and functionality, praising specific features and customer service. However, negative reviews mention problems like account closure difficulties and concerns about the bank's practices. Overall, there is a mix of positive and negative sentiments, indicating a need for improvement in app performance and customer satisfaction.

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  • Banking Product Managers
  • Mobile App Developers
  • Customer Experience Analysts
  • Financial Advisors
  • Banking Sector Researchers

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Custom Date - Nov 02, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Is app ko kholne bahut dikkat a Raha hai Sahi dhang se chal nahin raha hai bahut jyada farji ban mein hai yah

    Sentiment
    • Negative
    Content
    • Technical Issue
    Mar 23, 2024

  • Good service by yogesh Singh Chauhan idfc first bank,,☺️☺️☺️☺️

    Sentiment
    • Positive
    Content
    • Customer Service
    Mar 23, 2024

  • बहुत बढ़िया ऐप है इसे पैसा पूरा ट्रांसफर होता है

    Sentiment
    • Positive
    Content
    • Banking Services
    Mar 18, 2024

  • इस अकाउंट को बंद कर दो मुझे सेविंग अकाउंट खुलवाने का है इसमें 25000 हजार एफडी की जरूरत पड़ती है

    Sentiment
    • Positive
    Content
    • Account Management
    Mar 18, 2024

  • Idfc first bank very good service

    Sentiment
    • Positive
    Content
    • Banking Services
    Mar 13, 2024

  • IDFC first bank bahut achcha Bank hai sk

    Sentiment
    • Positive
    Content
    • Good Experience
    Mar 11, 2024
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Sentiment Analysis (of 30 reviews)
74 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for IDFC FIRST Bank: MobileBanking based on online reviews collected from Google Play. The analysis helps Banking Product Managers, Mobile App Developers, Customer Experience Analysts, Financial Advisors, Banking Sector Researchers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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