Hyatt Regency Dubai Creek Heights: Stunning Rooftop Views and Excellent Service
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๎20th Street, Dubai Healthcare City, Bur Dubai Hyatt Regency Dubai Creek Heights - Dubai 5668 - Dubai - United Arab Emirates
Hyatt Regency Dubai Creek Heights is praised for its stunning rooftop views, spacious rooms, and excellent service. Guests appreciate the attentive staff, delicious food, and cozy ambiance. Some highlight the hotel's convenient location near Dubai Mall and public transportation. The rooftop bar Eve Penthouse stands out for its amazing city views, music, and overall atmosphere. However, a few guests mention issues with breakfast crowding and slow service during peak times. Overall, the hotel offers a fantastic experience, with friendly staff members and top-notch hospitality.
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I stayed here a lot (15+ time) for work, spacious rooms, good price, loppy and rooftop are nice. Dine in is not bad they can get your order wrong. Service can get slow at busy seasons. Location isnโt the best if youโre here as a tourist
Sentiment
Positive
Content
Facilities & Amenities
I travelled on the day of the floods. I got at the hotel from the airport socked wet. I was well received from the door with help of my Lagguage and was led to the direction of my room. They made sure I had lots of towel when I got in my room and I was asked if I needed any help upoun my arrive in my socking wet clothes. And when my missing lagguage from my airline arrived while I was out with my girls, when it arrived they suprised me with a the bag and I was in disbelief as the concierge guys...
Sentiment
Positive
Content
Staff Friendliness
Location close to Dubai mall. Museum n all approachable by taxi or metro. Breakfast was also very good but the Sufra restaurant where bf takes place is a bit small. Bf spread is impressive. Egg benedict was nice masala chai was even better. Tasted just like our doodh patti. :-)
Sentiment
Positive
Content
Dining Experience
Nice hotel at a reasonable price for Dubai. Staff were friendly and helpful. The rooftop bar was very good but a little expensive. Food was good though
Sentiment
Positive
Content
Staff Friendliness
The appointment booking employee needs rehabilitation in her knowledge of how to deal with customers.. Today I called to book a room in the hotel, and between the conversation, the service was not completed. I told her to cancel the reservation to inquire about another reservation.. She did not like it and hung up the phone, meaning she hung up the phone on me.. Thank you, Hayat Regency Hotel. Creek Heights
Sentiment
Negative
Content
Service Quality
I am a bike rider your security person's are behaving very rudely with us
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