Hyatt Regency Dubai Creek Heights: Stunning Rooftop Views and Excellent Service
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Hyatt Regency Dubai Creek Heights: Stunning Rooftop Views and Excellent Service

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20th Street, Dubai Healthcare City, Bur Dubai Hyatt Regency Dubai Creek Heights - Dubai 5668 - Dubai - United Arab Emirates

Hyatt Regency Dubai Creek Heights is praised for its stunning rooftop views, spacious rooms, and excellent service. Guests appreciate the attentive staff, delicious food, and cozy ambiance. Some highlight the hotel's convenient location near Dubai Mall and public transportation. The rooftop bar Eve Penthouse stands out for its amazing city views, music, and overall atmosphere. However, a few guests mention issues with breakfast crowding and slow service during peak times. Overall, the hotel offers a fantastic experience, with friendly staff members and top-notch hospitality.

Source: Google Business Reviews of Hyatt Regency Dubai Creek Heights

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Customer Feedback Analysis of Hyatt Regency Dubai Creek Heights

Discover the secrets behind Hyatt Regency Dubai Creek Heights' success through our detailed customer feedback analysis report.

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  • I stayed here a lot (15+ time) for work, spacious rooms, good price, loppy and rooftop are nice. Dine in is not bad they can get your order wrong. Service can get slow at busy seasons. Location isn’t the best if you’re here as a tourist

    Sentiment
    • Positive
    Content
    • Facilities & Amenities

  • I travelled on the day of the floods. I got at the hotel from the airport socked wet. I was well received from the door with help of my Lagguage and was led to the direction of my room. They made sure I had lots of towel when I got in my room and I was asked if I needed any help upoun my arrive in my socking wet clothes. And when my missing lagguage from my airline arrived while I was out with my girls, when it arrived they suprised me with a the bag and I was in disbelief as the concierge guys helped me with ringing the Turkish airline dates before. The staff brought it with me up on my floor to my room. What a lovely hospitality and friendly staff.Restaurant food is a wide selection of buffet, smart room and clean. Friendly staff at the hot food. I can't complain. Me and my girls were absolutely looked after.My room and shower was absolutely spotless clean and fresh everyday. I will be back again for my next Dubai trip.

    Sentiment
    • Positive
    Content
    • Staff Friendliness

  • Location close to Dubai mall. Museum n all approachable by taxi or metro. Breakfast was also very good but the Sufra restaurant where bf takes place is a bit small. Bf spread is impressive. Egg benedict was nice masala chai was even better. Tasted just like our doodh patti. :-)

    Sentiment
    • Positive
    Content
    • Dining Experience

  • Nice hotel at a reasonable price for Dubai. Staff were friendly and helpful. The rooftop bar was very good but a little expensive. Food was good though

    Sentiment
    • Positive
    Content
    • Staff Friendliness

  • The appointment booking employee needs rehabilitation in her knowledge of how to deal with customers.. Today I called to book a room in the hotel, and between the conversation, the service was not completed. I told her to cancel the reservation to inquire about another reservation.. She did not like it and hung up the phone, meaning she hung up the phone on me.. Thank you, Hayat Regency Hotel. Creek Heights

    Sentiment
    • Negative
    Content
    • Service Quality

  • I am a bike rider your security person's are behaving very rudely with us

    Sentiment
    • Negative
    Content
    • Staff Friendliness
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Sentiment Analysis (limited preview)
86 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Hyatt Regency Dubai Creek Heights based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Experience Professionals, Marketing Analysts, Tourism Consultants, Business Development Executives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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