Mixed Reviews for Hotel Lincoln in Chicago: Charming Ambiance but Varying Experiences
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Mixed Reviews for Hotel Lincoln in Chicago: Charming Ambiance but Varying Experiences

1816 N Clark St, Chicago, IL 60614, United States

Hotel Lincoln - JDV by Hyatt in Chicago receives mixed reviews. While some guests praise the friendly staff, great location, and comfortable rooms, others complain about issues like outdated AC units, small room sizes, and unprofessional behavior. Positive aspects include the rooftop bar, convenient access to Lincoln Park, and helpful front desk staff like Liz and Kelly. However, negative feedback mentions cleanliness issues, noise problems, and reservation mishaps. Overall, the hotel's charm and ambiance, along with the varying room experiences, leave guests with both positive and negative impressions.

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Featured Content
  • Liz at the front desk was extremely accommodating and helpful during your stay.

    Sentiment
    • Positive
    Content
    • Staff Experience
  • Good location and pretty neat looking hotel, but it’s dated with very old noisy AC units. However, the staff is very friendly which makes it a pretty neat experience, typical of the great Hyatt environment!

    Sentiment
    • Positive
    Content
    • Room Comfort
  • Honestly, Ulani is an absolute angel and I truly hope that Hotel Lincoln/Hyatt know how lucky they are to have her as an employee!

    Sentiment
    • Positive
    Content
    • Staff Experience
  • Put in a small pokey room beside elevators. Dated furniture. Bed springs were gone, and when we asked to replace the mattress at the front desk, they did nothing to help. Won't be back.

    Sentiment
    • Negative
    Content
    • Room Comfort
  • Ulani (Lilani?) was so sweet! Our friends spend the day at hotel Lincoln and the entire front desk staff was so kind!

    Sentiment
    • Positive
    Content
    • Staff Experience
  • Parking is not mentioned on their website or Google. Otherwise amazing hotel. FYI parking is $68 a dayNoteworthy details: Parking is $68/night

    Sentiment
    • None
    Content
    • Hotel Facilities
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Sentiment Analysis (of 30 reviews)
40 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Hotel Lincoln - JDV by Hyatt based on online reviews collected from Google Business. The analysis helps Hotel Manager, Customer Service Analyst, Hospitality Consultant, Market Researcher, Travel Advisor to discover insights into what people love, dislike, and need.

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