The online reviews for 'Hop - Enjoy The City' app showcase a mix of positive and negative feedback. Users appreciate the speed, safety, and convenience of the scooters, but express concerns about pricing, technical issues, and customer service. Some mention unexpected charges, difficulty in unlocking scooters, and location limitations. Overall, there is a call for improvements in pricing transparency, service coverage expansion to areas like Batıkent and Keçiören, and better communication of policies to users.
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Sadece 11 dk bindik ve 80 küsür para ödedik çok pahalı.
20.06.2024 tarihinde uygulama açılmadı defalarca sildim yükledim herşeyi kontrol ettim
Heryerde işime yarıyor, A noktasından B noktasına gitmek için eşi benzeri olmayan bir araç…
Batıkentte olmaması biraz üzüyor bizi ama olsun iyi varsın HOP!
Kullanım çok kötü otobüs taksiye binin
Keşke kart ekleyebilseydik yolun ortasında yrk gibi kalmamış olurduk
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This page displays purchase options and a preview of the customer feedback analysis report for Hop - Enjoy The City based on online reviews collected from App Store. The analysis helps Market Analysts, Product Managers, Customer Experience Specialists, Urban Planners, Strategic Decision Makers to discover insights into what people love, dislike, and need.
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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