Exceptional Service and Beautiful Amenities at Holiday Inn Dubai Festival City
Unlock Insights: Holiday Inn Dubai Customer Feedback Report

Exceptional Service and Beautiful Amenities at Holiday Inn Dubai Festival City

Gateway Ave - Dubai Festival City - Dubai - United Arab Emirates

Holiday Inn Dubai Festival City is praised for its beautiful hotel, excellent amenities, spacious rooms with stunning views, and friendly and attentive staff. Guests appreciate the exceptional service from the security team members such as Hayat, Mahmoud, and Reyad. The hotel's convenient location, cleanliness, and good security are highlighted, along with positive mentions of specific staff members like Krishna, Nayeed, and Megharaj. Overall, the hotel offers a wonderful experience with great service, making guests feel valued and well taken care of.

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  • Customer Service Trainers
  • Marketing Professionals
  • Travel Industry Consultants
  • Hotel Investment Analysts

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Beautiful hotel and best security hayat and suraj

    Sentiment
    • Positive
    Content
    • Security Team

  • Thanks security team for helps good location Thanks Mahmoud and Hayat

    Sentiment
    • Positive
    Content
    • Location Convenience

  • Great team with true hospitality thank you holiday inn Dubai festival city security was so kind and helpful specially hayat, Riyad and Mahmoud good job keep up

    Sentiment
    • Positive
    Content
    • Service Excellence

  • Very nice hotel and best security team Hayat and Mahmoud also valet Rajesh very good person

    Sentiment
    • Positive
    Content
    • Room Quality and Cleanliness

  • Thank you Holiday Inn dubai festival city specially security hayat and erisa

    Sentiment
    • Positive
    Content
    • Security Team

  • Best hotel and good security thank you Hayat. Amr and Erica for good service

    Sentiment
    • Positive
    Content
    • Security Team
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Sentiment Analysis (of 30 reviews)
100 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Holiday Inn Dubai Festival City based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Marketing Professionals, Travel Industry Consultants, Hotel Investment Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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