Comprehensive Review of Hilton Garden Inn Chicago Downtown Riverwalk
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Comprehensive Review of Hilton Garden Inn Chicago Downtown Riverwalk

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66 E Wacker Pl, Chicago, IL 60601, United States

Hilton Garden Inn Chicago Downtown Riverwalk is praised for its central location, clean rooms, and friendly staff. Guests appreciate the proximity to major attractions like Millennium Park and Navy Pier, as well as the picturesque river views. However, some reviewers mentioned issues with payment methods, breakfast options, and parking costs. The hotel's room cleanliness, comfortable beds, and accommodating staff received positive feedback, although noise levels and rude front desk interactions were reported. Overall, the hotel is recommended for its unbeatable location and decent amenities, making it a suitable choice for travelers wanting a convenient stay in downtown Chicago.

Source: Google Business Reviews of Hilton Garden Inn Chicago Downtown

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Customer Feedback Analysis of Hilton Garden Inn Chicago Downtown

Uncover key insights with our Hilton Garden Inn Chicago review analysis. Ideal for improving hospitality standards.

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  • Shoutout to Julia for amazing concierge service. Attentive, knowledgeable, and kind!

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service

  • Parking sucks. You have to pay 60 dollars to pay across the street, and you can't move your car in and out the parking garage.

    Sentiment
    • None
    Content
    • Parking Experience

  • You get what you pay for - not fancy or anything special, but great location and an unbeatable price. Some rooms have a great view!

    Sentiment
    • Positive
    Content
    • Value for Money

  • Stay was great but room was small and windows are not soundproof. Overall it was an awesome location in the heart of Chicago’s Mag Mile and near Michigan ave!

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Comfort

  • Great hotel, check out isn’t until noon which was great! Was staying here for a show that was at the Chicago Theater and this was the perfect location as it was walking distance.

    Sentiment
    • Positive
    Content
    • Check-in and Check-out Experience

  • 침대가 너무 푹신한 것을 제외하면 완벽한 숙소임소음 차단이 부족직원들 친절엘리데이터 대기 짧음Rooms: 객실 사이즈 적당, 욕실 편리,

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Comfort
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Sentiment Analysis (limited preview)
47 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Hilton Garden Inn Chicago Downtown Riverwalk based on online reviews collected from Google Business. The analysis helps Hotel Managers, Travel Agents, Customer Experience Analysts, Marketing Professionals, Tourism Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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