Mixed Reviews: Convenient Location vs. Outdated Facilities at Hilton Chicago O'Hare Airport
Unlock Insights: Hilton Chicago O'Hare Guest Feedback Analysis

Mixed Reviews: Convenient Location vs. Outdated Facilities at Hilton Chicago O'Hare Airport

Chicago O'Hare International Airport, Chicago, IL 60666, United States

Hilton Chicago O'Hare Airport receives mixed reviews from guests. While praised for its convenient location near the airport, cleanliness, and helpful staff, negative feedback focuses on outdated facilities, uncomfortable beds, slow service during check-in, and issues with room amenities like air conditioning and temperature control. Some guests highlighted specific staff members for exceptional service. The hotel's dining options received mixed reviews. Overall, the hotel is considered suitable for quick stays due to its proximity to the airport, but may not be the best choice for longer or more luxurious visits.

Best for
  • Hotel Manager
  • Travel Consultant
  • Customer Experience Specialist
  • Hospitality Industry Analyst
  • Marketing Strategist

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
27 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Featured Content
  • The corner rooms are quite nice. You have an awesome view over the airport and can watch many planes. Great place to see the sunrise. Also the gym is super cool

    Sentiment
    • Positive
    Content
    • Room Comfort
  • Perfect place to stay when you have an early flight out of ORD.Rooms: Beds are comfortable and rooms are clean.Walkability: If you’re flying AA, it’s an easy walk to/from the terminal.

    Sentiment
    • Positive
    Content
    • Room Comfort
  • I worked with Maddie on a Hilton Grand Vacation package. She was extremely helpful and knowledgeable on options that was right for my family trip.

    Sentiment
    • Positive
    Content
    • Staff Friendliness
  • very old beds mattress over 20 years old.

    Sentiment
    • Negative
    Content
    • Room Comfort
  • Room was nice but service was almost nonexistent

    Sentiment
    • None
    Content
    • Service Efficiency
  • The beds were uncomfortable. The room temp couldn't be set below 71f. The beds seemed smaller than doubles, but i could be wrong. I wouldnt stay here again.

    Sentiment
    • Negative
    Content
    • Room Comfort
  • See All Reviews
Sentiment Analysis (of 30 reviews)
33 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
27 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Google Business Reviews 68
  2. Google Business Reviews 83
  3. Google Business Reviews 68
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Hilton Chicago O'Hare Airport based on online reviews collected from Google Business. The analysis helps Hotel Manager, Travel Consultant, Customer Experience Specialist, Hospitality Industry Analyst, Marketing Strategist to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Business and is not associated with or supported by Google Business in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Business's terms of use, including copyright regulations, when utilizing the extracted review data.