Mixed Reviews: Great Prices and Quick Delivery, but Customer Service Lacks
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Mixed Reviews: Great Prices and Quick Delivery, but Customer Service Lacks

Customers have mixed experiences with this company, with some praising the great prices, quick delivery, and good quality of the products, while others complain about long wait times, poor customer service, and missing or defective items. Despite fair prices and fast shipping, issues with communication and unresponsiveness have left some customers frustrated.

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  • Customer Service Manager
  • Product Manager
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  • E-commerce Manager

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Custom Date - Oct 14, 2024
Featured Content
  • Alles perfekt!!

    Alles perfekt!!! Super Ablauf, schnelle Lieferung und sehr sehr gĂŒnstig!!WĂŒrde jederzeit wieder hier bestellen! Dankeschön â˜ș

    Sentiment
    • Positive
    Content
    • Order Fulfillment
    Oct 11, 2023
  • Alles Top

    Fairer Preis, gute Ware, schnelle Lieferung

    Sentiment
    • Positive
    Content
    • Price
    Oct 09, 2023
  • Finger weg von dieser Firma

    Finger weg von dieser Firma! Wollte falsche Ware (300€) zurĂŒcksenden. Seit Wochen keine Reaktion auf meine Email oder Anrufe! NIE WIEDER!!!!!!

    Sentiment
    • Negative
    Content
    • Return/Warranty
    Oct 09, 2023
  • Alles ok

    Schnelle Zustellung. Telef. Erreichbarkeit war etwas schwierig, aber kurz vorm Feiertag erklÀrbar. Alles in Ordnung

    Sentiment
    • Positive
    Content
    • Delivery Speed
    Oct 06, 2023
  • Preis-Leistung der Markenware ist gut !

    Preis-Leistung der Markenware ist gut !Schneller VersandVerkÀufer freundlich. Gerne wieder !

    Sentiment
    • Positive
    Content
    • Price
    Oct 06, 2023
  • Keine Lieferung erfolgt

    Keine Lieferung erfolgt. Kein Kontakt möglich. Weder ĂŒber Mail noch Kontaktformular.

    Sentiment
    • Negative
    Content
    • Order Fulfillment
    Oct 04, 2023
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Sentiment Analysis (of 30 reviews)
4 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Heizungsdiscount24 GmbH  based on online reviews collected from Trustpilot. The analysis helps Market Research Analyst, Customer Service Manager, Product Manager, Business Strategist, E-commerce Manager to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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