User Feedback on Halyk Kazakhstan App: Strengths and Areas for Improvement
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User Feedback on Halyk Kazakhstan App: Strengths and Areas for Improvement

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The reviews for the Halyk Kazakhstan application reflect a mix of positive and negative experiences. Users appreciate the convenience and usability of the app, highlighting improvements over time and positive features like bonus systems. However, several complaints point to significant issues, including app performance problems, slow loading times, and difficulties with camera functionalities for video verification. Some users report frustrating account freezes and lack of responsive customer support. There are also suggestions for enhanced features, such as better filtering options for finances and improved notifications. Overall, while many users find the app beneficial, there is a clear need for optimizations and more reliable support.

Source: Google Play Reviews of Halyk Kazakhstan

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Customer Feedback Analysis of Halyk Kazakhstan

Discover insights from Halyk Kazakhstan app reviews: performance, user experience, service & more for strategic improvements.

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Custom Date - May 18, 2025
Popular Phrases (limited preview)
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  • очень тупое приложение, можно же оптимизировать, это всё же Халык банк но нет. Каспи 1000% лучше

    Sentiment
    • Negative
    Content
    • App Performance
    Apr 28, 2025

  • не могу пройти видеопроверку не работает передняя камера, почему нельзя переключится на заднюю

    Sentiment
    • Negative
    Content
    • Camera Functionality
    Apr 28, 2025

  • "Конфигурация устройства не соответствует требованиям безопасности" деген жазу шығып жатыр. Не істеуге болады?

    Sentiment
    • Negative
    Content
    • Account Issues
    Apr 28, 2025

  • Отчего приложение работает через раз при входе? Определитесь уже с работой 1414 и ЧСИ....

    Sentiment
    • Negative
    Content
    • App Performance
    Apr 27, 2025

  • за долгое время использования вашим приложение остался довольным. за последние полгода или год прям улучшения щаметны

    Sentiment
    • Positive
    Content
    • User Experience
    Apr 24, 2025

  • не приходят уведомления по операциям по счету, настроил все , все равно не приходит

    Sentiment
    • Positive
    Content
    • Account Issues
    Apr 23, 2025
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Sentiment Analysis (limited preview)
-3 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Halyk Kazakhstan based on online reviews collected from Google Play. The analysis helps Product Managers, Customer Service Executives, Mobile App Developers, UX/UI Designers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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