Mixed User Experience: Insights on Groww Stocks and Mutual Fund App
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Mixed User Experience: Insights on Groww Stocks and Mutual Fund App

The reviews for the 'Groww Stocks, Mutual Fund, IPO' app reveal a mixed user experience. While many users appreciate the app for its user-friendly interface and effectiveness in long-term investment, there are significant complaints regarding customer service, transaction issues, and technical glitches. Users have pointed out that the app may not be suitable for those trading smaller amounts due to higher broker fees. Additionally, features like stock gifting and more detailed transaction insights have been requested. Overall, while the app is trusted by some, others express frustration over its limitations, suggesting that improvements are needed to enhance functionality and customer satisfaction.

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  • Marketing Professionals
  • User Experience Designers
  • Investment Advisors

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • there is no bill option in my installed version of groww app..is this a glitch or something else

    Sentiment
    • None
    Content
    • App Performance
    Sep 16, 2024

  • One of the worst customer care service, they don't respond the call not even call back

    Sentiment
    • Negative
    Content
    • Customer Support
    Sep 16, 2024

  • very good platform for trading. best of luck

    Sentiment
    • Positive
    Content
    • User Experience
    Sep 16, 2024

  • Loss app nam rakhlo iska

    Sentiment
    • Negative
    Content
    • User Experience
    Sep 16, 2024

  • Incomplete transaction details. Flaws in balance statement. Buying price(Shares) on App is different from report.

    Sentiment
    • Negative
    Content
    • Transaction Issues
    Sep 16, 2024

  • Worst app ever, Never update status of IPO page u can go with others apps. Groww never give complete picture of anything

    Sentiment
    • Negative
    Content
    • User Experience
    Sep 16, 2024
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Sentiment Analysis (of 30 reviews)
40 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Groww Stocks, Mutual Fund, IPO based on online reviews collected from Google Play. The analysis helps Product Managers, Customer Support Managers, Marketing Professionals, User Experience Designers, Investment Advisors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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