Mixed Reviews on goSeek: Pricing Transparency and Subscription Cancellations Are Key Concerns
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Mixed Reviews on goSeek: Pricing Transparency and Subscription Cancellations Are Key Concerns

goSeek receives mixed reviews from users, with some praising its excellent deals and user-friendly interface, while others criticize hidden fees and difficulties in canceling subscriptions. Customers appreciate the ability to find affordable hotel rooms but express frustration with unavailable offers and inadequate customer service. Concerns about pricing transparency and subscription cancellations are prevalent among users. Despite positive comments on the ease of booking and discounts, goSeek faces challenges with customer satisfaction and communication. Improved transparency and better handling of subscription cancellations could enhance user experience and trust in the service.

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  • Consumer Rights Advocates

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Custom Date - May 18, 2024
Featured Content
  • Always Find Thea cheapest but quality deals

    I have always get the cheapest but quality deals on Hotels reservations thru GoSeek

    Sentiment
    • Positive
    Content
    • Price Accuracy
    Apr 12, 2018
  • EASY BREEZIE!

    Got a good price at the Crown Plaza LAX with no snags. Perfect!

    Sentiment
    • Positive
    Content
    • Price Accuracy
    Apr 09, 2018
  • Highly Recommended.

    I've recommended goseek to many of my friends and family. Hands down the best deals and easiest to use website I've found for booking rooms. Thanks so much.

    Sentiment
    • Positive
    Content
    • Customer Service
    Mar 22, 2018
  • 1 star

    1 star: Bad – unacceptable experience, unreasonable prices, way higher than buying in office. They might as well shut down.

    Sentiment
    • Negative
    Content
    • Deceptive Pricing
    Mar 20, 2018
  • I was very happy to have my rate go…

    I was very happy to have my rate go down $20 a night. So I will definitely use them again.

    Sentiment
    • Positive
    Content
    • Price Accuracy
    Mar 20, 2018
  • i am very happy about goseek and

    i am very happy about goseek and all the savings i recommend goseek to all my friends and family members.

    Sentiment
    • Positive
    Content
    • Customer Service
    Mar 20, 2018
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Sentiment Analysis (of 30 reviews)
40 Net Promoter
Score
Popular Topics (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for goSeek  based on online reviews collected from Trustpilot. The analysis helps Travel Agency Managers, Customer Experience Analysts, Hotel Management Professionals, Digital Marketing Specialists, Consumer Rights Advocates to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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