Review Summary: Mixed Reviews for GoDaddy's Customer Service
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Review Summary: Mixed Reviews for GoDaddy's Customer Service

GoDaddy's customer service receives mixed reviews, with some customers praising the knowledgeable and helpful representatives, while others complain about long wait times and unresolved issues. Overall, there are positive experiences with customer support representatives like Dilip, Steven, and Vijay, who provided excellent assistance. However, negative experiences with representatives like Taylor and Manisai B. highlight frustration with unresolved problems and poor service. Despite this, GoDaddy's user-friendly platform and competent support team are appreciated by many.

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  • Website Development Agencies
  • Customer Service Managers
  • E-commerce Business Owners
  • IT Support Specialists

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Customer Support

    Customer support rep. was knowledgeable, insightful, polite, a listened to the issue.

    Sentiment
    • Positive
    Content
    • Technical Support
    Jul 07, 2023
  • great service easy to use account…

    great service easy to use account issues resolved there and then great service overall

    Sentiment
    • Positive
    Content
    • Website Builder
    Jul 07, 2023
  • Excellent Support Service

    Easy to use service and when needed Godaddy has always competent support people to solve the problem

    Sentiment
    • Positive
    Content
    • Technical Support
    Jul 07, 2023
  • I have purchased and managed more than 280 domain names with godaddy and and am still satisfied with my websites and WordPress package deal and service management with them that's we with Go-Grand-Dad

    Going Grand with the web Industry's GoDaddy is the way to Go Grand-Daddy

    Sentiment
    • Positive
    Content
    • Domain Name
    Jul 07, 2023
  • The representative was knowledgeable

    The representative was knowledgeable. He provided key insight in helping me solve my problem.

    Sentiment
    • Positive
    Content
    • Technical Support
    Jul 07, 2023
  • Godaddy has a great costumer service i…

    Godaddy has a great costumer service i appreciate the work I great hosting team

    Sentiment
    • Positive
    Content
    • Customer Service
    Jul 07, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
74 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for GoDaddy  based on online reviews collected from Trustpilot. The analysis helps Digital Marketing Professionals, Website Development Agencies, Customer Service Managers, E-commerce Business Owners, IT Support Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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