Mixed Reviews for Gmail App: Ease of Use vs. Performance Issues
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Mixed Reviews for Gmail App: Ease of Use vs. Performance Issues

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Mixed reviews for the Gmail app by Google with users highlighting both positive aspects like ease of use and negative aspects like slow loading times and search functionality issues. Some users find the app essential for daily tasks while others criticize its lack of certain features and frustrating experiences, such as difficulties in verifying new devices and issues with email forwarding. Overall, users express a mix of satisfaction and dissatisfaction with the app's performance and functionality.

Source: App Store Reviews of Gmail - Email by Google

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Customer Feedback Analysis of Gmail - Email by Google

Explore the detailed analysis of Gmail App feedback with insights on usability, performance, and user satisfaction.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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Featured Content
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  • I love clear!!

    Clear makes me feel safe and catered to at the airport! The staff is always polite and helpful!!
    I appreciate it!

    Sentiment
    • Positive
    Content
    • General Satisfaction
    Apr 22, 2024
  • I will leave this if you don’t fix this

    If you don’t let us have infinite tries to put in our phone number with creating an account I will leave this for ever for everyone to see and leave to another email website

    Sentiment
    • Negative
    Content
    • Account Access Issues
    Apr 22, 2024
  • Блокировка

    Хорошая почта,но нет блокировки фишинга и спама.Невозможно раз и навсегда блокировать или избавиться от мусора.Для чего отметка"фишинг"?!.

    Sentiment
    • Positive
    Content
    • Security Concerns
    Apr 21, 2024
  • I despise the “Top Results” feature

    *Please* get rid of, or give us the option to disable, the dreaded “Top Results” from search! It’s *ANNOYING*!!!!!

    Sentiment
    • Negative
    Content
    • User Interface Experience
    Apr 20, 2024
  • Love it!

    Gmail is incredible. It is free yet priceless. I love all its features and use it daily. Plaudits to Google.

    Sentiment
    • Positive
    Content
    • General Satisfaction
    Apr 20, 2024
  • Best email app ever!

    Easy to use and gets the job done!

    Sentiment
    • Positive
    Content
    • General Satisfaction
    Apr 20, 2024
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Sentiment Analysis (limited preview)
3 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Gmail - Email by Google based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, Digital Marketers, App Developers, Customer Service Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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