User Insights on TOI Daily English News Cricket App: Highlights & Areas for Improvement
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User Insights on TOI Daily English News Cricket App: Highlights & Areas for Improvement

Unlock Insights from TOI Cricket App User Feedback

The reviews for the TOI Daily English News Cricket app reflect a mix of user experiences, showcasing both appreciation and frustration. While many users commend its timely news delivery and informative content, significant issues have emerged regarding subscription management, customer service responsiveness, and app functionality. Users expressed dissatisfaction with persistent ads, problematic notification settings, and difficulties in accessing premium features. Furthermore, requests for an improved user interface and larger text sizes indicate a need for better accessibility options. Overall, while the app has its strengths, the user feedback highlights critical areas for improvement to enhance user satisfaction and retention.

Source: Google Play Reviews of TOI Daily English News Cricket

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Customer Feedback Analysis of TOI Daily English News Cricket

In-depth analysis of TOI Daily English News Cricket app user feedback highlighting key areas for improvement.

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Custom Date - Mar 12, 2025
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  • Cannot change my own email. I have called and sent various emails. Customer service is perhaps not interested in serving its customers. It was a mistake to pay a subscription to this company.

    Sentiment
    • Negative
    Content
    • Customer Service
    Feb 23, 2025

  • My renewal date is 23rd march, i renewed in advance on 6th feb my new expiry date is 6th feb 26 instead of 23rd march 26.

    Sentiment
    • Negative
    Content
    • Subscription Issues
    Feb 21, 2025

  • Why should I be asked to upgrade my subscription every now and then when I have paid for the same. Just does not make sense. It is very irritating, just an excuse to show ads. What a shame.

    Sentiment
    • Positive
    Content
    • Subscription Issues
    Feb 20, 2025

  • I adore TOI for more than 70

    Sentiment
    • Positive
    Content
    • Content Quality
    Feb 19, 2025

  • It's been a pleasure using this application with a bilingual situation over the newest season of Roadies.

    Sentiment
    • Positive
    Content
    • User Experience
    Feb 18, 2025

  • The app gives notifications even if u turn off notifications. Really troublesome

    Sentiment
    • Negative
    Content
    • Notification Management
    Feb 17, 2025
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Sentiment Analysis (limited preview)
16 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for TOI Daily English News Cricket based on online reviews collected from Google Play. The analysis helps Mobile App Developers, Product Managers, Digital Marketers, Customer Service Managers, User Experience Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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