Mixed Reviews for Poker Heat: Ease of Use, Connection Issues, and Unfair Gameplay
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Mixed Reviews for Poker Heat: Ease of Use, Connection Issues, and Unfair Gameplay

Poker Heat reviews indicate a mix of positive and negative experiences. Users praise the game's ease of use, fast gameplay, and exciting challenges. However, there are complaints about frequent connection issues, glitches, and unfair gameplay caused by bots. Some users also express frustration with the lack of chip management options and difficulties in receiving bonuses. Overall, the game receives mixed reviews in terms of gameplay experience and customer support.

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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  • Pretty annoyed right now

    I have spent a lot of money. Got a lot of chips. Now can’t log in. Followed instructions. Still can’t log in either by FB or Apple. Says refresh. Uninstalled. Reinstalled. Nada. Refresh! going rounding ever decreasing circles. Zero customer support unless you can get in! WTAF. ITS A SCAM!

    Sentiment
    • Positive
    Content
    • Connection Issues
    Sep 19, 2023
  • App Review

    Great Poker game, good graphics, speed of play, bonuses and highly competitive. Worth downloading and getting your poker game on!!

    Sentiment
    • Positive
    Content
    • Gameplay Experience
    Aug 23, 2023
  • Great app, but you can’t set your buy in — it’s all in or nothing

    Love the app and everything about it apart from the fact that there’s no way of managing your chips. If you lose an all in, you’ve lost your entire chip stack and can’t play for several days until they find some way to give you free chips or otherwise you have to buy them. I’m sure it’s a great revenue model, but makes it little more than a game.

    Sentiment
    • Negative
    Content
    • Chips Management
    Jul 01, 2023
  • Chips completely vanished cz 🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳

    I recently downloaded the app and managed to accumulate over 132 millions chips. Today (15/5/2023) I went on to play a few hands and ALL MY CHIPS ARE GONE! My balance was 0!!! I want my chips back a

    Sentiment
    • Positive
    Content
    • Lost Chips
    May 17, 2023
  • Great game let down by poor connection issues

    A great game, easy to use, and not subject to masses of popups every time you log on. It is, however, badly let down by a constant loss of connection in the middle of a hand which you subsequently lose. Losing a connection is not something I am familiar with as I have a 150Mbps fibre connection directly to the premises and I have a great 5G mobile connection.

    Sentiment
    • Negative
    Content
    • Connection Issues
    May 13, 2023
  • Game fault

    Poor. Game glitched just when I was about to win. Lost everything.

    Sentiment
    • Negative
    Content
    • Gameplay Experience
    Nov 17, 2022
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Sentiment Analysis (of 30 reviews)
23 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Poker Heat: Texas Holdem Poker based on online reviews collected from App Store. The analysis helps Game Developers, Product Managers, Customer Support Managers, Market Analysts, Digital Marketers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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