Positive Reviews Highlighting Staff and Service Quality at Novotel Dubai Al Barsha
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Positive Reviews Highlighting Staff and Service Quality at Novotel Dubai Al Barsha

Unlock Insights from Novotel Dubai Al Barsha's Customer Feedback

Sheikh Zayed Rd - opp. Mashreq Metro Station - Al Barsha - Al Barsha 1 - Dubai - United Arab Emirates

Novotel Dubai Al Barsha is praised for its helpful and supportive staff, especially individuals like Faith, Sanjana, Malsha, and Ranali. Guests appreciate the seamless check-in process, good budget-friendly accommodation, and great food service. The hotel's location, service quality, and friendly nature of the staff, such as Eva, Hesham, Moe, and Farida, are highlighted in the positive reviews. Some guests mention specific staff members who made their stay pleasant, like Mr. Srijay Menin, Ishani, Sumesh, Hariyat, and Narendra from housekeeping. Overall, guests enjoyed comfortable rooms, fantastic breakfast, and various amenities at Novotel Dubai Al Barsha.

Source: Google Business Reviews of Novotel Dubai Al Barsha

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Customer Feedback Analysis of Novotel Dubai Al Barsha

Discover how Novotel Dubai Al Barsha excels in service with our detailed customer feedback analysis report.

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  • Once again grate thanks to Accor for grate experience with my last more then one month stay.Special thanks to Mr. Srijay Menin, ishani, Sumesh, Hariyat for grate Hospitality and for house keeping mr Narendra.Much appreciated work and friendly nature.Food & drinks: Good Breakfast 🥞

    Sentiment
    • Positive
    Content
    • Overall Hotel Experience

  • Сегодня заселялся в отель, номер был оплачен полностью, но мне сказали, что нет оплаты. Девушка администратор 40 минут выясняла ситуацию и поняла, что деньги получены ещё неделю назад за моё проживание. Даже никто не извинился

    Sentiment
    • Negative
    Content
    • Check-In Experience

  • Les chambres mériteraient vraiment un rafraîchissement...Hôtel situé en périphérie des lieux emblématiques de Dubaï, quartier en développement de nombreuses constructions en cours.métro a proximité.Personnel serviable dans l ensemble.

    Sentiment
    • None
    Content
    • Room Quality and Comfort

  • Amazing breakfast spread. Wide variety of dishes. The kids loved the pancakes. Thanks to Ranali and team for their excellent service

    Sentiment
    • Positive
    Content
    • Food and Breakfast Quality

  • I really did enjoy foods specially breakfast withthe service of Miss Ranali n sanjana.They were really helpful and friendly.The vew of the apartment was so good.My room was little bit big and i had wnough space ❤️in the receiption we met Miss Malsha and she was very friedly and wwlcoming.We felt itsas home.Rooms: Sooo comfortableFood & drinks: Breakfast is fantastic

    Sentiment
    • Positive
    Content
    • Overall Hotel Experience

  • Had a wonderful stay at Novotel Al Barsha. The food was great and the rooms were phenomenal. Their staff, especially Sanjana, Malsha, and Ranali, were super helpful

    Sentiment
    • Positive
    Content
    • Overall Hotel Experience
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87 Net Promoter
Score
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