Mixed User Reviews Highlighting Issues with App Functionality and Quality
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Mixed User Reviews Highlighting Issues with App Functionality and Quality

Magisto Video Editor & Maker has received mixed reviews from users, with common complaints about app crashes, difficulty adding own music, slow processing times, high subscription prices, and issues with account access. Users express frustration over changes in functionality, lack of control over themes and music selection, as well as challenges with video editing and saving. Many mention the app's decline in quality compared to previous versions, leading to cancellations and dissatisfaction despite previous loyalty. Overall, users emphasize the need for improvements in stability, performance, pricing, and user experience.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • I love it

    I love it it’s really easy place to make fun videos

    Sentiment
    • Positive
    Content
    • Ease of Use and Editing Experience
    Mar 17, 2024
  • Not as user friendly

    This app was more user friendly in the past. I had issues editing my video and adding music. It looks different on each device I tried. Very frustrating!

    Sentiment
    • None
    Content
    • App Functionality Issues
    Feb 23, 2024
  • Ugh

    I’ve had Magisto for yearsssss! But as of today, I’ve cancelled my subscription. The editing quality has become TRASH! It won’t save my editing and I have to keep restarting. No thanks! Next!

    Sentiment
    • Negative
    Content
    • Editing and Saving Problems
    Feb 21, 2024
  • Wow

    Very friendly and easy to edit videos. Makes you feel like an expert movie editor/maker!

    Sentiment
    • Positive
    Content
    • Ease of Use and Editing Experience
    Feb 12, 2024
  • What happened ?

    The main reason I got this app now I can’t add my own music anymore

    Sentiment
    • Negative
    Content
    • Music Selection Complaints
    Jan 18, 2024
  • Can no longer see my videos!

    Every time I tap on the Magisto app, nothing happens. I can no longer log in to see my videos. Is there any way I can retrieve them? Magisto was great, what happened?

    Sentiment
    • None
    Content
    • Login and Account Access Problems
    Oct 29, 2023
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Sentiment Analysis (of 30 reviews)
-50 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Magisto Video Editor & Maker based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, UX/UI Designers, Digital Marketers, Customer Experience Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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