Hampton Inn Chicago: Location, Staff Service, and Room Concerns
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Hampton Inn Chicago: Location, Staff Service, and Room Concerns

160 E Huron St, Chicago, IL 60611, United States

Hampton Inn Chicago Downtown/Magnificent Mile offers a great location near the Magnificent Mile with pet-friendly amenities. Guests appreciate the spacious rooms, helpful staff, and proximity to shopping areas. However, some issues with noise, dated rooms, and slow elevators were reported. Positive mentions highlight excellent service from staff members like J.T., Ozzie, and Jayden. The hotel also provides breakfast, fitness center, business facilities, and an outdoor pool. Overall, while some aspects need improvement, the hospitality and convenient location make it a favored choice for many visitors.

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Popular Phrases (of 30 reviews)
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  • Great service at the front desk also the valet was superior to others in the area.

    Sentiment
    • Positive
    Content
    • Staff Service Excellence

  • Our rooms on the 14th floor were behind the elevators a bit busy, noisy and without a view.

    Sentiment
    • None
    Content
    • Room Comfort and Amenities

  • Great location, magnificent mile. Large rooms, great views of the city, and amazing staff

    Sentiment
    • Positive
    Content
    • Hotel Location and Nearby Activities

  • Excelente

    Sentiment
    • Positive
    Content
    • Breakfast Quality and Service

  • Great hotel, My room was big, clean and the location was also very good. The swimming pool is located outside on the top of the building, but is closed during the winter.

    Sentiment
    • Positive
    Content
    • Room Comfort and Amenities

  • Excellent staff!Yolo!J.T.Ozzie!JaydenAnd Anthony!Class all the way!Rooms: Good size!Safety: ExcellentWalkability: FlawlessNoteworthy details: Staff is literally the best!

    Sentiment
    • Positive
    Content
    • Staff Service Excellence
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Sentiment Analysis (of 30 reviews)
53 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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